Jordan Oliver

Server/Bartender

Schooners Seafood house

Saint Augustine, FL

10.2020 - Current

Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Upheld high standards of sanitation in accordance with health department regulations.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Provided drink suggestions to customers based on their preferences.
Maintained inventory of liquor, beer, wine, and other beverage items.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.