Jordan Owen
OR
Summary
High-achieving student who has fast-food experience as a drive-thru cashier with excellent time management, organization, and cleanliness. Has developed communication and leaderships skills, and knowledge of food prep and food safety. Attentive and aware in high-stress situations while also being friendly and kind to both co-workers and customers.
Overview
1
1
year of professional experience
Work History
Drive-Thru Cashier
Cafe Rio
07.2023 - 07.2024
- Took orders in the drive-thru and at the front counter, accurately processing up to 30 payments an hour while maintaining quick, friendly service.
- Build positive, lasting relationships with customers and co-workers.
- Prioritized maintaining a clean work-space throughout my shift.
- Was flexible and took on other roles needed including line cook, kitchen prep, and lobby. Some rolls were fulfilled at the same time.
- Was both an opener and a closer.
- Worked closely with the managers as one of few solution-oriented employees.
Education
High School Diploma -
Basic Academy of International Studies
Henderson, NV05.2024
Skills
Cleaning and sanitation
Excellent Communication
Customer Service
Problem-Solving
Teamwork and Collaboration
Food Service
Reliability and punctuality
Food handling safety
Accomplisments
- Rewarded with gift cards from upper management for having one of the fastest drive-thru times in the county.
- Received a shootout from my manager for getting 5 reviews, in one day, from customers explicitly naming me for my kind service.
- Received 3 pins from upper management. One for being "accountable" which means you "own the customer experience and contributions to it”, one for embracing the new bowls and assisting customers who had questions about it, and one for speed.
- Received 5 raises in one year. Three of the raises all employees are eligible for and may receive upon evaluation from the managers and 2 of the raises I was nominated for by my general manager.
Timeline
Drive-Thru Cashier
Cafe Rio
07.2023 - 07.2024
High School Diploma -
Basic Academy of International Studies