Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jordan Pagnano

Rocklin,United States

Summary

Experienced with overseeing procurement and logistics functions to ensure efficient supply chain operations. Utilizes strategic planning and vendor management to optimize resources. Track record of implementing cost-saving measures and maintaining high service levels.

Diligent professional with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

4
years of professional experience

Work History

H&R Block

Front Desk Receptionist
01.2025 - Current

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Routed incoming mail and messages to relevant personnel without delay.

Prime Home Solutions

Energy Advisor
10.2024 - Current

Job overview

  • Collaborated with utility providers to secure rebates and incentives for clients implementing energy-efficient measures.
  • Enhanced client understanding of their energy usage patterns by providing clear explanations and visualizations of data.
  • Delivered informative presentations at community events to raise awareness about the benefits of energy conservation.
  • Conducted in-depth analyses of utility bills, identifying trends and opportunities for cost reduction
  • Generated high-quality leads by attending industry events, networking functions, and building a robust referral network.
  • Efficiently managed multiple accounts and prioritized actions to maximize sales productivity while maintaining high levels of customer satisfaction.
  • Optimized sales pipeline management using CRM software to track progress from lead acquisition to deal closure effectively.
  • Participated in cross-functional initiatives aimed at improving overall company performance, including product development, marketing strategies, and operational efficiency improvements.
  • Drove successful contract negotiations with potential customers, ensuring mutually beneficial terms were agreed upon.
  • Streamlined sales processes by creating efficient tools for tracking leads, proposals, and project statuses.

QTC Inc

Logistics Coordinator
03.2021 - 09.2024

Job overview

  • Implemented stock rotation processes to minimize waste and ensure product freshness.
  • Planned logistics operations for improved inventory management and streamlined supply chain processes.
  • Conducted safety inspections of transportation equipment to prevent incidents and maintain operational integrity.
  • Identified bottlenecks in shipping processes by analyzing workflow and suggesting improvements for timely deliveries.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Enhanced supplier relationships through effective communication and collaboration strategies.
  • Collaborated closely with the finance department to ensure accurate and timely reporting of procurement-related expenditures.
  • Standardized procurement procedures, leading to increased efficiency and improved compliance with internal policies.
  • Managed complex procurement projects from initiation through completion, ensuring timely delivery of products and services within budget constraints.
  • Developed and managed budgets for multiple departments, ensuring cost-effective purchasing decisions.
  • Collaborated with vendors to arrange timely service and parts delivery.
  • Coordinated daily vehicle inspections to ensure safety and readiness for operation.
  • Ensured employees were DOT HOS clear, based on their electronic time clock, and their drive log.

Education

Valley Christian Academy
Roseville, CA

High School Diploma
06.2020

University Overview

Skills

  • Proficient in Task Management
  • Effective Leadership
  • Calm Decision-Making Under Pressure
  • Advanced Excel Skills
  • Procurement Management
  • DOT Compliance Knowledge
  • Supply Chain Management
  • Effective Negotiation Skills
  • Staff Training Development
  • Employee Onboarding Records Organization
  • Bid Document Management
  • Analytical Problem Solver
  • Project Coordination
  • Effective Verbal Communicator
  • Strategic Asset Management
  • Client Relations

Timeline

Front Desk Receptionist
H&R Block
01.2025 - Current
Energy Advisor
Prime Home Solutions
10.2024 - Current
Logistics Coordinator
QTC Inc
03.2021 - 09.2024
Valley Christian Academy
High School Diploma
Jordan Pagnano