Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordan Paiva

Jacksonville,FL

Summary

Dynamic sales professional with a proven track record at Tmobile, enhancing client relations and boosting sales through strategic planning and effective team leadership. Skilled in client relations and sales presentations, adept at objection handling and adaptability, consistently achieving high customer satisfaction and increased revenue.

Overview

18
18
years of professional experience

Work History

Sales Agent

Turbodebt
Jacksonville, FL
04.2023 - 06.2024
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Solar Energy Consultant

MOMENTUM SOLAR LLC
Jacksonville, FL
03.2018 - 02.2023
  • Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
  • Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
  • Assisted clients in navigating local permitting processes and securing financing options for their projects.
  • Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
  • Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.

Sales Manager

Tmobile
Jacksonville, FL
08.2013 - 01.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Commercial Fisherman Deckhand

NEW BEDFORD FISHIERIES
New Bedford, MA
03.2006 - 09.2012
  • Continuously improved personal skills and knowledge in the fishing industry by seeking feedback, learning from experienced crew members, and staying current with industry trends.
  • Maintained efficient gear deployment for optimal fish harvesting results.
  • Collaborated effectively with diverse groups of crew members from various backgrounds, fostering teamwork in pursuit of shared goals.
  • Facilitated smooth unloading process at port, coordinating efforts with dockworkers for a quick turnaround time.

Education

Graduate -

New Bedford High School
New Bedford, MA

Skills

  • Client Relations
  • Customer Assistance
  • Sales Training
  • Technical Support
  • Call Control
  • Sales Presentations
  • Adaptability to Change
  • Objection handling

Languages

English
Native or Bilingual
Portuguese
Limited Working

Timeline

Sales Agent

Turbodebt
04.2023 - 06.2024

Solar Energy Consultant

MOMENTUM SOLAR LLC
03.2018 - 02.2023

Sales Manager

Tmobile
08.2013 - 01.2017

Commercial Fisherman Deckhand

NEW BEDFORD FISHIERIES
03.2006 - 09.2012

Graduate -

New Bedford High School
Jordan Paiva