Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Howard Schultz

New York,NY

Summary

As the CEO of Starbucks, Howard Schultz demonstrated exceptional leadership by inspiring and guiding the company to achieve its vision of being a global leader in coffee and customer experience. His role encompassed strategic direction, innovation, and fostering a culture of collaboration and empowerment.

Overview

31
31
years of professional experience

Work History

CEO

Starbucks
01.1986 - 01.2017
  • Howard Schultz has over 40 years of experience in leadership and management. He began his journey with Starbucks in 1982 as the director of retail operations and marketing. Over the decades, he served as CEO multiple times (from 1986–2000 and 2008–2017) and later became chairman. His extensive experience encompasses not only growing Starbucks into a global powerhouse but also pioneering initiatives in employee benefits and corporate responsibility.
  • Howard Schultz exemplifies a leading management style, emphasizing vision, inspiration, and connection. He motivates his team by sharing a compelling vision and setting an example through his commitment to innovation and social responsibility.
  • Schultz’s leading management style resonates because it showcases how a manager can inspire and guide a team to achieve extraordinary results while maintaining a strong commitment to values. His ability to balance business growth with employee and societal well-being makes him a powerful example of effective leadership.

Education

Bachelor of Arts - Communications

Northern Michigan University
Marquette, MI
05-1975

Skills

  • Exceptional communication and emotional intelligence to inspire and connect with diverse stakeholders
  • Visionary thinking with the ability to translate big ideas into actionable strategies
  • Collaborative leadership that empowers teams and nurtures talent
  • A commitment to ethical business practices and social impact
  • Customer focus

Accomplishments

  • Grew Starbucks from a regional coffee company to a global brand with over 30,000 locations.
  • Introduced groundbreaking employee benefit programs and social responsibility initiatives.
  • Fostered a corporate culture centered on innovation, quality, and community.
  • Reinvented Starbucks' customer experience by blending product quality with ambiance and connection.

Interests

  • Vision and Strategy: Define and articulate a compelling vision for Starbucks, setting long-term goals that inspire employees, stakeholders, and customers
  • Leadership and Empowerment: Motivate and empower employees at all levels by fostering a culture of trust, collaboration, and ownership
  • Customer and Brand Experience: Oversee the development and execution of strategies to create a unique, high-quality customer experience and build a global brand
  • Employee Engagement: Advocate for employee well-being through programs like healthcare, education benefits, and stock options to strengthen loyalty and morale
  • Innovation and Growth: Drive innovation in products, store designs, and technologies to stay ahead of market trends and expand Starbucks’ global footprint
  • Corporate Social Responsibility: Lead initiatives that reflect Starbucks' commitment to ethical sourcing, environmental sustainability, and community involvement

Timeline

CEO

Starbucks
01.1986 - 01.2017

Bachelor of Arts - Communications

Northern Michigan University

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Howard Schultz