Jordan Palmer
Stow,OH
Summary
Motivated Sociology and Criminology student with experience in community outreach, juvenile justice initiatives,
advocacy, leadership, and education support seeking an internship opportunity to further develop skills in mortuary science, funeral directing, and grief management.
Overview
5
5
years of professional experience
Work History
Server
Chili's Bar and Grill
05.2025 - Current
- Provided exceptional customer service and ensured satisfaction throughout dining experience.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to deliver timely food and beverage service.
- Handled cash transactions efficiently while adhering to company policies.
- Adapted quickly to changing priorities in a fast-paced environment.
- Cultivated warm relationships with regular customers.
Banquet Server
Glenmoor Country Club
04.2023 - 05.2025
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and seamless experiences.
- Collaborated with kitchen staff to coordinate timely food service and presentation for banquet events.
- Set up and dismantled banquet spaces, adhering to club standards for cleanliness and organization.
- Assisted in training new servers on best practices and service techniques to foster team efficiency.
Hostess/Busser/Food Runner
Olive Garden Restaurant
05.2021 - 04.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations effectively, maximizing table turnover and guest satisfaction.
- Coordinated with kitchen and waitstaff to streamline service flow during peak hours.
- Trained new hosts on seating procedures, customer interaction, and restaurant policies.
Education
Bachelor of Arts - Sociology And Criminology
John Carroll University
University Heights, OH05.2026
High School Diploma -
Hoover High School
North Canton, OH05.2023
Skills
Leadership & Team Collaboration
Community Outreach
Communication Skills
Public Speaking
Time Management
Academic Tutoring
Conflict Resolution
Resume & Interview Assistance
Advocacy & Social Justice
Leadership & Campus Involvement
John Carroll Women’s Rugby Club — Chair of Recruitment | 2025–Present
• Lead recruitment efforts and outreach initiatives for prospective members
• Help organize team events and strengthen member engagement
• Develop leadership, communication, and organizational skills through collaboration
Center for Student Learning & Social Services — Student Liaison | 2025–Present
• Serve as a communication link between students and support services
• Assist students in accessing academic and social support resources
• Promote student engagement and campus involvement
Gift of Life Cohort — John Carroll University
• Participated in leadership and service initiatives focused on community engagement and advocacy
• Collaborated with peers on service-oriented discussions and programming
Volunteer Work
Lutheran Metropolitan Ministry (LMM) Men’s Shelter — Volunteer
• Assisted with dinner service for individuals experiencing homelessness
• Helped create a welcoming and respectful environment for shelter residents
LMM Readiness Center — Volunteer Career Readiness Assistant
• Assisted formerly incarcerated individuals with resume building and interview preparation
• Encouraged professional development and reentry readiness skills
YouthAbility — Book Club Volunteer
• Facilitated reading discussions and engagement activities with youth participants• Encouraged literacy development and communication skills
Gearity Elementary School — Reading Comprehension Tutor
• Provided individualized academic support for students needing additional assistance in reading comprehension
• Helped students strengthen literacy and classroom confidence
Writers in Residence — Cuyahoga Juvenile Detention Center
• Participated in literacy and writing-focused programming with incarcerated youth
• Encouraged creative expression and communication through structured activities
Inside-Out Prison Exchange Program — Participant
• Participated in a collaborative educational program alongside incarcerated women
• Explored topics involving justice, rehabilitation, inequality, and social identity
• Developed critical thinking and communication skills through shared learning experiences
Timeline
Server
Chili's Bar and Grill
05.2025 - Current
Banquet Server
Glenmoor Country Club
04.2023 - 05.2025
Hostess/Busser/Food Runner
Olive Garden Restaurant
05.2021 - 04.2023
Bachelor of Arts - Sociology And Criminology
John Carroll University
High School Diploma -
Hoover High School