Jordan Parrish
Queen Creek,AZ
Summary
Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Remedy
FSC Fannin Center/Chapel
01.2023 - Current
- Boosted creativity levels amongst students using engaging arts and crafts activities designed specifically around their unique interests.
- Engaged students in creative expression through arts and crafts projects designed to enhance fine motor skills while encouraging individuality.
FSC Para-Professional Library Specialist
Roux Library
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Dietary Aide
Spring Haven Retirement Home
11.2020 - 08.2024
- Dietary aide/server: Prepping, preparing, and servicing community residents
- Display of customer service for breakfast, lunch, and dinner
- Utilizing teamwork and organization with cleaning, washing dishes, and other department needs.
Customer Representative
Dunkin Donuts & Baskin Robbins
06.2021 - 08.2021
- Working with a group making drinks such as matcha lattes, ice coffees, and frappuccinos to provide customers with the best quality of customer service.
Education
Associate of the Arts -
Polk State College
05.2021
Bachelors in English (writing concentration) -
Florida Southern College
Skills
- Leadership
- Communication
- Customer service
- Microsoft Word
- Microsoft Excel
- Written and oral communication
- Computer Assistance
- Cataloging and shelving
- Shelf reading
Careerfocus
Florida Southern College student: My career focuses on using skills learned through education, community outreach, and customer service to be an asset to your organization.
Extracurricular Activities
- Secretary of Black Student Union
- President of K-Pop Club / Korean Culture Club
- Campus outreach for FSC Crochet Club
- Co-Editor - The Edge Literary Magazine
Languages
Japanese
Limited Working
Korean
Elementary
Timeline
Remedy
FSC Fannin Center/Chapel
01.2023 - Current
FSC Para-Professional Library Specialist
Roux Library
01.2022 - Current
Customer Representative
Dunkin Donuts & Baskin Robbins
06.2021 - 08.2021
Dietary Aide
Spring Haven Retirement Home
11.2020 - 08.2024
Bachelors in English (writing concentration) -
Florida Southern College
Associate of the Arts -
Polk State College
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