Dynamic professional with a strong background in safety management and customer service, notably at Bravo Logistics LLC. Proven ability to enhance compliance and streamline communication, while effectively coordinating staff schedules. Skilled in safety audits and point-of-sale operations, demonstrating a commitment to excellence and a strong work ethic in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Olga's Kitchen
09.2024 - 01.2025
Provided exceptional customer service in fast-paced dining environment.
Assisted in taking and processing customer orders efficiently.
Maintained cleanliness and organization of dining area and service stations.
Collaborated with kitchen staff to ensure timely food delivery.
Handled cash transactions accurately using point-of-sale system.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Safety Director
Midwest Freight Systems
01.2024 - 09.2024
Developed and implemented safety training programs for employees to enhance compliance.
Assisted in accident investigations, gathering data to support corrective actions.
Monitored compliance with local, state, and federal safety regulations.
Conducted thorough investigations into workplace accidents, identifying root causes and implementing corrective actions to prevent future occurrences.
Collaborated with management to develop effective safety policies and procedures for various departments.
Main contact point during a compliance audit performed from the Federal Motor Carrier Association.
Safety Manager
Bravo Logistics LLC
07.2023 - 12.2023
Ensure adherence to federal, state, and local transportation safety regulations (e.g., DOT, FMCSA, OSHA).
Monitor and maintain driver qualification files and hiring processes.
Oversee compliance with hours-of-service rules and drug/alcohol testing programs.
Develop and implement company-wide safety policies and procedures.
Conduct regular safety audits, inspections, and risk assessments.
Coordinate and manage accident and incident investigations, reporting, and documentation.
Provide safety training for drivers and staff, including vehicle inspections, load securement, and safe driving practices.
Ensure regular vehicle maintenance and inspections are performed.
Work with maintenance teams to address safety-related repairs and preventative maintenance.
Prepare and present regular safety performance reports to management.
Serve as the main contact for regulatory bodies and insurance companies regarding safety matters.
Safety Clerk
VIP Logistics LLC
02.2022 - 06.2023
Assist with, conducted and coordinating new driver orientation classes
Assist in recruiting qualified owner operators and company drivers
Inspect driver's hours of service compliance
Assist with all aspects of safety compliance: Expired Documents and Training
Assist with In-House Vehicle Maintenance Program
Ability to conduct CMV driver safety and operations instruction and training in an office setting as well as outdoors.
Knowledge and understanding of truck maintenance and repair.
Run FMSCA's Drug and Alcohol Clearinghouse, MVR's and PSP's for all drivers, with the drivers either being new coming in for orientation or the required window for current drivers.
Human Resource Assitant
1st Call Home and Healthcare
03.2021 - 01.2022
Coordinated resource allocation to optimize staff support and client service delivery.
Assisted in developing and implementing training programs for new team members.
Collaborated with healthcare professionals to ensure accurate documentation of patient needs.
Streamlined communication processes between departments, enhancing workflow efficiency.
Facilitated scheduling for healthcare staff, ensuring adequate coverage for patient care.
Provided administrative support, including data entry and maintaining confidential records.
Optimized scheduling efforts by tracking deadlines, resource availability, and priorities effectively.
Provided support across multiple departments as needed to maintain operational efficiency during peak periods.