Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Pass

Grapevine,TX

Summary

Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Eatzis Market & Bakery
Grapevine, TX
03.2023 - Current
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Created price tags and merchandise signs for new items.
  • Greeted customers to determine wants or needs.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Described merchandise and explained use, operation and care.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cross-sold products and services to increase average transaction value.

General Manager

Pure Cafe
Southlake, TX
12.2018 - 02.2023
  • Oversaw product development initiatives from concept through completion stages.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Developed service and sales strategies to improve retention and revenue.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Education

High School Diploma -

Grapevine HS
Grapevine, TX
06-2016

Skills

  • Department reset
  • Discount application
  • Fitting room maintenance
  • Money handling
  • Retail merchandising expertise
  • Barcode scanning
  • Merchandise display
  • Friendly and outgoing
  • Loyalty promotion
  • Cash drawer balancing
  • Retail sales
  • Reliability and punctuality
  • Verbal and written communication
  • POS system operations
  • Inventory audits
  • Upselling strategies
  • Store opening and closing
  • Phone etiquette
  • Customer assistance
  • POS system operation
  • Sales trends
  • Price tagging
  • Store maintenance
  • Sales expertise
  • Customer engagement
  • Relationship building
  • Time management
  • Positive and professional
  • Teamwork and collaboration
  • Returns and exchanges

Timeline

Retail Sales Associate

Eatzis Market & Bakery
03.2023 - Current

General Manager

Pure Cafe
12.2018 - 02.2023

High School Diploma -

Grapevine HS
Jordan Pass