
Dedicated and results-oriented professional with a proven track record in IT support. Experienced in addressing hardware and software challenges for Risk Management attorneys, including imaging and installing new desktops and laptops. Proficient in utilizing Active Directory and Microsoft Endpoint Manager (MEM) for managing campus groups and deploying/testing software. Adept at managing and maintaining an inventory of up to 3000 devices. As a Desktop Support Supervisor, I have demonstrated strong leadership skills by providing support and guidance to team members. Committed to excellence, detail-oriented, and passionate about contributing to a dynamic work environment. Seeking to leverage my skills and experience to make significant contributions, forge meaningful connections, and continue on a path of exceptional professional success.