Jordan Pearson
San Diego,CA
Summary
Diligent Certified Nursing Assistant with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring patient safety, comfort and well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Advanced Team Member
Chick Fil-A
05.2022 - 06.2025
- Increased customer satisfaction rates with timely resolution of issues through close collaboration with cross-functional teams.
- Played an instrumental role in achieving project milestones through diligent task execution and proactive issue identification and resolution.
- Championed process improvements that led to streamlined workflows, resulting in reduced errors and increased output quality for the team.
- Treated associates with respect and courtesy, recognizing fellow employees using company incentive programs.
- Supported the development of new team members through mentorship and guidance, fostering an inclusive work environment conducive to learning and professional growth.
- Facilitated smooth team transitions during organizational changes, providing support and guidance to maintain morale and productivity levels.
Certified Nursing Assistant
Encinitas Nursing and Rehabilitation Center
11.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and oxygen levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
Child Caregiver
MichaelEngelke
04.2025 - Current
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
Education
Bachelor of Science - Nursing
San Diego Miramar College
San Diego, CA05-2028
High School Diploma -
Torrey Pines High School
3710 Del Mar Heights Rd, San Diego, CA 9213005-2024
Skills
- Time management
- Patient care
- HIPAA compliance
- Basic life support
- End-of-life care
- Compassionate communication
- Emergency response
- Team collaboration
- Active listening
- CPR training
- Early childhood education
Certification
- CNA - Certified Nursing Assistant
- RNA - Restorative Nursing Assistant
Timeline
Child Caregiver
MichaelEngelke
04.2025 - Current
Certified Nursing Assistant
Encinitas Nursing and Rehabilitation Center
11.2024 - Current
Advanced Team Member
Chick Fil-A
05.2022 - 06.2025
Bachelor of Science - Nursing
San Diego Miramar College
High School Diploma -
Torrey Pines High School
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