Jordan Pena
Laguna Niguel,CA
Summary
My goal has always been to achieve my highest level of work and commitment to my work.
Having a professional communication with my work team
MY WORK IS MY ALLY TO CONTINUE WORKING HARD IN MY LIFE AND TAKE MY FAMILY AHEAD.
Overview
9
9
years of professional experience
Work History
Hotel Maintenance Engineer
Marriot Hotel
09.2022 - 04.2023
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Created detailed reports on maintenance activities, allowing management to make informed decisions regarding resource allocation and capital improvement planning.
- Maintained an organized maintenance workshop, ensuring that tools and supplies were readily available for staff to complete tasks efficiently and effectively.
- Maintained accurate records of all completed work orders, inventory levels, and warranty information for easy reference during audits or future repairs.
- Coordinated with other departments to minimize disruption during scheduled maintenance activities or emergency repairs.
- Collaborated with housekeeping staff to ensure all rooms were maintained at the highest level of cleanliness and functionality.
- Managed renovation projects from start to finish, ensuring timely completion while staying within budget constraints.
Cleaning Supervisor
The Ranch At Laguna Beach
01.2014 - 10.2019
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
Education
GED -
Bakersfield Adult Schools
Bakersfield, CA03.2010
Skills
- Painting and finishing
- Clear Communication
- Team Supervision
- Cleaning and sanitizing
- strict cleaning supervision
Languages
Spanish
Native or Bilingual
English
Professional Working
Additional Information
My job performance is to work as a team to satisfy work projects on time.
I like to join as a supervisor with my work team, being an example for my coworkers.
I was out of work due to surgery on my right foot so I haven't worked for the last year...today my primary doctor authorized me to work, at the Marriott Hotel they have new management which prevented me from adjusting my work schedule .....which is from 3pm to 11pm
Timeline
Hotel Maintenance Engineer
Marriot Hotel
09.2022 - 04.2023
Cleaning Supervisor
The Ranch At Laguna Beach
01.2014 - 10.2019
GED -
Bakersfield Adult Schools