Jordan Petersen
Camden,DE
Summary
Jordan is a hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.
Overview
6
6
years of professional experience
Work History
Commercial Cleaner
A&K Cleaning Ladies
Frederica, DE
05.2020 - Current
- Handled equipment, chemicals and materials properly and with caution.
- Performed inventory management to keep storage areas and carts well-stocked.
- Kept building entryway glass clean and polished for professional presentation.
- Organized and used industrial cleaning products following strict safety procedures.
- Maintained clean, neat and professional entrances.
- Adhered to company policies for appearance, thoroughness and facility security.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
House Cleaner
A&K Cleaning Ladies
Frederica, DE
05.2020 - Current
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Emptied trashcans and transported waste to collection areas.
- Kept building entryway glass clean and polished for professional presentation.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Documented and reported necessary facility and building repairs observed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cashier Supervisor
China Taste
Camden-Wyoming, United States
04.2019 - Current
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Managed over 50 customer calls per day.
- Adapted to new technology within days, taught others how to be more efficient with new technology.
Education
GED -
Delaware Technical And Community College
Newark, DE05.2024
High School Diploma -
Caesar Rodney High School
Camden, DE06.2020
Skills
- Facility and Site Cleaning
- Maintaining Building Security
- Safety Standards and Protocols
- Positive Team Player
- Strong Work Ethic
- Supply Inventory Management
- Physical Stamina
- Team Collaboration
Accomplishments
- Supervised team of 3 staff members.
Timeline
Commercial Cleaner
A&K Cleaning Ladies
05.2020 - Current
House Cleaner
A&K Cleaning Ladies
05.2020 - Current
Cashier Supervisor
China Taste
04.2019 - Current
GED -
Delaware Technical And Community College
High School Diploma -
Caesar Rodney High School
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