Jordan Peterson
Herriman
Summary
Dedicated aircraft detailing specialist with a proven track record in maintaining and enhancing the visual appeal of aircraft. Expertise in deep cleaning, polishing, and applying protective coatings ensures exceptional results that meet high standards. Recognized for reliability and adaptability, consistently delivering outstanding service while responding to evolving needs. Recently obtained an Airframe Mechanic license, with plans to acquire a Powerplant license in May, eager to leverage these credentials to launch a successful career in aircraft mechanics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Aircraft Detailer
Intermountain Healthcare
Salt Lake City, UT
04.2023 - Current
- Conducted thorough cleaning and detailing of aircraft interiors and exteriors to maintain high standards of appearance.
- Utilized specialized tools and equipment for efficient surface cleaning, polishing, and waxing of aircraft surfaces.
- Implemented strategies to improve efficiency in detailing operations, reducing turnaround time while maintaining service quality.
- Evaluated and recommended new products or tools that improved effectiveness of detailing tasks while minimizing environmental impact.
- Upheld strict compliance with FAA regulations during all aspects of the detailing process, mitigating risks associated with non-compliance issues.
Shipping and Receiving Clerk
TruHearing
Draper, UT
08.2022 - 04.2023
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Obtained required documentation to process shipments and support movement.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Monitored merchandise received and shipped from facility in computer system.
- Prepared packages for shipping and determined most economical shipping methods.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Compared and verified identifying information of outgoing shipments.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Tagged and stored product inventory in correct areas and locations.
- Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
Customer Service Advisor
MISTER CAR WASH
South Jordan, UT
12.2020 - 08.2022
- Greet customers as they come in and help them decide what wash or membership is best for them
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Assisted with mentoring new employees during and after training
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Investigated and researched issues with memberships to determine root causes and appropriate resolution methods
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues
- Remained open to feedback from supervisor and peers to build and improve skills set
- Provided account information to customers and explained membership costs and services that were included
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Learned how to operate and manage the car wash tunnel and quickly resolve any issues.
Crew Member
Mister Car Wash
07.2020 - 02.2022
- Cleaned vehicles as they came out of the tunnel
- Resolved customer issues/complaints with the wash
- Mentored new employees.
Education
Business Office Specialist -
High School Diploma -
Mountain Ridge High School
Herriman, UT06.2022
Associate of Applied Science - Aviation Maintenance
Salt Lake Community College
Salt Lake City, UT05.2026
Skills
- Proficient in
- Power Point, Excel, and Word
- POS Systems and Ordering Platforms
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Stock Management
- Conflict Resolution
- Aviation safety regulations
- Interior detailing
- Sealant application
- Protective coating application
- Paint restoration
- Exterior polishing
- Carpet shampooing
- Aircraft surface cleaning
- Teamwork and collaboration
Certification
Airframe mechanic license.
Powerplant mechanic license May 1st.
Timeline
Aircraft Detailer
Intermountain Healthcare
04.2023 - Current
Shipping and Receiving Clerk
TruHearing
08.2022 - 04.2023
Customer Service Advisor
MISTER CAR WASH
12.2020 - 08.2022
Crew Member
Mister Car Wash
07.2020 - 02.2022
High School Diploma -
Mountain Ridge High School
Business Office Specialist -
Associate of Applied Science - Aviation Maintenance
Salt Lake Community College
References
REFERENCES- Tevita Silatolu- 1(801) 634-2376 Aircraft mechanic at Life Flight Zurab Gordzholadze- 1 (818) 426-8456 Aircraft mechanic at Life Flight Scott winburg 1(801) 556-0494 Manager of fixed wing aircraft at Life Flight.
Interests
Awards & Honors: , Honor roll student from 9-12 grade ,
Extracurricular Activities: Football Team, Baseball Team