Jordan Pinckney
Walterboro,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Veterinary Assistant
Riverside Animal Hospital
08.2023 - Current
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
Sales Associate
Crocs
08.2023 - 08.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed strong product knowledge to provide accurate information and improve customer satisfaction.
- Managed inventory levels, ensuring stock availability aligned with customer demand and seasonal trends.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Veterinary Assistant/Receptionist
Bluffton Veterinary Hospital
05.2018 - 08.2023
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Educated clients on post-surgical care and nutrition.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Administrative assistance
- Inventory
- Customer service
Veterinary Assistant/Receptionist
Riverwalk animal hospital
04.2012 - 01.2018
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted senior staff with blood analyses and physical assessments.
- Restrained animals for examination and treatment.
- Scheduled office meetings and client appointments for staff teams.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected payments, processed transactions and updated relevant records.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Sales Associate/Customer Service
New Balance Shoe Store
08.2016 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained inventory accuracy by conducting regular stock checks and organizing merchandise displays effectively.
- Assisted customers in selecting footwear that met individual needs and preferences, driving sales growth.
- Collaborated with management to develop sales strategies that improved store performance and customer engagement.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Certificate - Veterinary Assistant
Penn Foster Career School
Scranton, PA01.2012
High School Diploma -
Bluffton high school
Bluffton,SC06.2011
Skills
- Administrative assistance
- Customer Service
- Time management
- Patient care
- Veterinary support
- Client education
- Pharmacy inventory
- Procedure support
- Multitasking Abilities
- Decision-making
- Supply ordering and restocking
Timeline
Veterinary Assistant
Riverside Animal Hospital
08.2023 - Current
Sales Associate
Crocs
08.2023 - 08.2024
Veterinary Assistant/Receptionist
Bluffton Veterinary Hospital
05.2018 - 08.2023
Sales Associate/Customer Service
New Balance Shoe Store
08.2016 - 01.2019
Veterinary Assistant/Receptionist
Riverwalk animal hospital
04.2012 - 01.2018
Certificate - Veterinary Assistant
Penn Foster Career School
High School Diploma -
Bluffton high school
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