Jordan Pointer
Fort Worth
Summary
Team Member who is an outgoing individual who excels at customer satisfaction and retention.
Professional team-oriented worker with a consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and a proactive approach, leveraging effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Team Member
Arby's
08.2023 - Current
- Designed eye-catching displays for both routine and special promotions.
- All of my tasks were completed in a productive and efficient manner.
- Was responsible for lifting, stacking, and transporting boxes weighing up to 50 pounds.
- Customers and coworkers alike complimented me on my positive attitude and efficient service.
- Worked well with other employees to ensure a smooth and efficient service.
- Improved my problem-solving skills and adaptability during exposure to roles such as sales, cash, phones, merchandising, assembling, and warehouse assistance.
- Achieving the branch's daily/weekly goals
- Looked for ways to go above and beyond the job description.
Team Member
Firehouse Subs City View Towne Crossing
03.2022 - 06.2023
- Assisted management with stock ordering and inventory control.
- Am promoting the most recent products to customers.
- Ensured order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Moved heavy loads and maintained production levels using equipment.
- Prepared over 100+ shipments with over 50 completed products every day.
Education
High School -
Southwest High School
Fort Worth, TX01.2025
Skills
- Loss prevention
- Organized
- Advanced mathematical aptitude
- Safety understanding
- Prioritization
- Money handling
- Customer service
- Store maintenance
- Cheerful and energetic
- Superior organization skills
- Strong communication skills
- Critical thinking
- Flexible scheduling
- High-energy attitude
- Lift up to 200 pounds
- Cleaning skills
- Effective team player
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Heavy lifting
- Team building
Accomplishments
- Customer Follow-up: Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Financial: Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Customer Relations: Earned highest marks for customer satisfaction, company-wide.
Timeline
Team Member
Arby's
08.2023 - Current
Team Member
Firehouse Subs City View Towne Crossing
03.2022 - 06.2023
High School -
Southwest High School
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