Jordan Pope
Quality Assurance Technician
Lexington ,KY
Summary
Adept Quality Assurance Specialist with a proven track record at DG Engineering LLC, enhancing product quality and efficiency by implementing rigorous testing procedures and fostering teamwork. Leveraged auditing and problem-solving skills to reduce rework costs and promote a culture of continuous improvement, achieving significant advancements in quality control methodologies.
Overview
7
7
years of professional experience
Work History
Quality Assurance Technician
Yamamoto Sugawa Precision Stamping Inc.
02.2024 - Current
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to customer specifications.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Adjusted, repaired and replaced defective parts and materials.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
- Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
- Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.
Quality Inspector
Senior Aerospace SSP
08.2020 - 12.2023
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Identified defects during cyclical checks.
- Collected samples during production and tested randomly to determine in-process product quality.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Collaborated closely with operations managers to address any quality concerns arising during production runs.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Supported engineering teams by providing feedback on product designs from a quality perspective, contributing to more reliable final products.
- Routinely checked measuring equipment to resolve testing problems.
- Performed regular calibration checks on measurement tools, guaranteeing accurate readings during inspections.
- Performed preliminary, in progress, hidden damage and final product inspections.
Quality Assurance Specialist
DG Engineering LLC
08.2017 - 06.2020
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Implemented process improvements to increase productivity in quality assurance operations.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Updated inspection journals and daily summary logs with quality-related data.
- Promoted adherence to quality standards by educating personnel on quality control.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
- Improved product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
- Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
- Addressed non-conformance issues, pausing production to correct errors.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
- Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
- Reduced costs associated with rework by improving inspection processes throughout the entire production line.
- Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
- Developed and implemented procedures to meet product quality standards.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Performed routine maintenance and calibration on testing equipment.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Drafted technical documents such as deviation reports, testing protocol and trend analyses.
- Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
- Managed corrective action plans to address audit findings, ensuring swift resolution and ongoing compliance with ISO standards.
- Ensured consistent adherence to ISO 9001 standards across all organizational levels, fostering a company-wide commitment to exceptional workmanship.
- Assisted in the implementation of ISO 9001 certification, showcasing commitment to maintaining high-quality standards throughout the organization.
Education
TEFL Certification - English
International TEFL Academy - Online
Chicago, IL01.2024
Bachelor Of Arts For Teaching - History
California State University - Los Angeles
Los Angeles, CA06.2006
Bachelor Of Arts - History
California State University - Los Angeles
Los Angeles, CA06.2004
Skills
- Testing Procedures
- Auditing
- Equipment Inspection
- Lab equipment maintenance
- Calibration standards
- Teamwork and Collaboration
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Professional Working
Dutch
Limited Working
Timeline
Quality Assurance Technician
Yamamoto Sugawa Precision Stamping Inc.
02.2024 - Current
Quality Inspector
Senior Aerospace SSP
08.2020 - 12.2023
Quality Assurance Specialist
DG Engineering LLC
08.2017 - 06.2020
TEFL Certification - English
International TEFL Academy - Online
Bachelor Of Arts For Teaching - History
California State University - Los Angeles
Bachelor Of Arts - History
California State University - Los Angeles
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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