Jordan Porrata
Phoenix,AZ
Summary
Dedicated professional with extensive customer service experience and a strong passion for trading cards. Developed expertise in the trading card market through vending at shows and engaging with the community on platforms like Whatnot. Eager to leverage customer service skills and market knowledge to excel in a trading card-focused role.
Overview
10
10
years of professional experience
Work History
FedEx Driver
Fed Ex Express
Phoenix, Az
11.2023 - 05.2026
- Managed daily routes to optimize delivery schedules and minimize delays.
- Operated delivery vehicles to transport packages safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Provided excellent customer service during package drop-offs and pickups.
Front End Associate
Fry's
Phoenix, Az
10.2022 - 10.2023
- Assisted customers with product inquiries and provided excellent service.
- Operated cash register efficiently and processed customer transactions quickly.
- Stocked shelves accurately and maintained product displays according to guidelines.
Assistant Front End Manager
Mountain Food
Monticello, New York
07.2016 - 08.2019
- Assisted in managing daily operations of front-end team at Mountain Food.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Trained new employees on customer service standards and point-of-sale systems.
Education
Monticello High School
Monticello, New YorkSkills
- Customer service
- Problem solving
- Computer skills
- Bought and sold on whatnot before
- Trading card expertise
Timeline
FedEx Driver
Fed Ex Express
11.2023 - 05.2026
Front End Associate
Fry's
10.2022 - 10.2023
Assistant Front End Manager
Mountain Food
07.2016 - 08.2019
Monticello High School