Jordan Porter
Katy,TX
Summary
Organized and dependable candidate successful at managing multiple priorities while upholding a positive attitude, and willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Arcade Technician
Andretti Indoor Karting & Games
02.2022 - Current
- Improved customer satisfaction by providing timely and efficient arcade machine repairs.
- Reduced machine downtime by performing regular maintenance and inspections on all equipment.
- Trained new team members on proper maintenance procedures, ensuring consistency in the quality of work performed across the team.
- Collaborated with other technicians to troubleshoot complex issues, leading to faster resolutions.
- Managed inventory of spare parts, minimizing delays in obtaining necessary components for repairs.
Street Team Member
Andretti Indoor Karting & Games
02.2022 - Current
- Represented the company at public events, driving brand awareness in local community.
- Developed creative promotional materials to attract guests, increasing participation at events and activities.
Cart Attendant
Costco
08.2018 - 11.2021
- Enhanced store appearance by regularly cleaning and maintaining cart storage areas and entryways.
- Maintained an organized carts to ensure consistent availability for customers during peak hours.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
Gas Station Attendant
Costco
08.2018 - 11.2021
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Sales Associate
Sun & Ski
06.2016 - 12.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Taylor High School
Katy, TX06.2017
Residential Electrical
Houston Community College
Houston, TX01-2026
Skills
- Software Installation
- Mechanical Aptitude
- Technical Proficiency
- Diagnostic Abilities
- Electrical Safety
- Electronics Troubleshooting
- Hardware Repair
- Preventive Maintenance
- Patience and Persistence
- Customer Service
- Teamwork and Collaboration
Accomplishments
Served as a PALS mentor during entire junior and senior year of high school. (Mentored at risk elementary & junior high students.)
Certification
TDLR Apprentice Electrician License
Timeline
Arcade Technician
Andretti Indoor Karting & Games
02.2022 - Current
Street Team Member
Andretti Indoor Karting & Games
02.2022 - Current
Cart Attendant
Costco
08.2018 - 11.2021
Gas Station Attendant
Costco
08.2018 - 11.2021
Sales Associate
Sun & Ski
06.2016 - 12.2017
High School Diploma -
Taylor High School
Residential Electrical
Houston Community College