Jordan Post
Bartlesville,OK
Summary
Skilled Hairstylist Apprentice and Cashier Team Lead at Ulta Beauty Inc., exceptional customer service skills and communication. Experienced in sanitation practices and exceptional time management. Trained and mentored new staff, showcasing strong leadership and heavily contributed to a team-oriented environment and welcoming client experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hairstylist Apprentice
Ulta Salon
08.2023 - 07.2024
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Adhered to all safety and sanitation regulations within the salon, ensuring a safe and comfortable environment for both staff and clientele.
- Supported team members during peak hours by taking on additional responsibilities as needed, resulting in smooth workflow.
- Provided exceptional customer service by attentively listening to client preferences and clearly communicating with them throughout their appointment.
- Greeted clients warmly upon arrival, promoting a friendly and welcoming atmosphere within the salon.
Cashier Team Lead
Ulta Beauty Inc.
04.2022 - 06.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Monitored areas for security issues and safety hazards.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
Bartlesville High School
Bartlesville, OK05.2023
Skills
- Sanitation Practices
- Time Management
- Multitasking Abilities
- Reliability
- Problem-solving abilities
- Hair styling abilities
- Clear Communication
- Professionalism
- Salon Management
- Adaptable to Changing Client Needs
- Hair Coloring
Certification
CNA certification
Timeline
Hairstylist Apprentice
Ulta Salon
08.2023 - 07.2024
Cashier Team Lead
Ulta Beauty Inc.
04.2022 - 06.2023
Bartlesville High School