Jordan Pregi
Morganton,NC
Summary
Dynamic Department Manager with a proven track record at Publix Super Market, enhancing customer satisfaction and streamlining inventory to reduce losses. Expert in staff management and problem-solving, I excel in fostering team leadership and implementing effective loss prevention strategies, significantly contributing to company objectives through innovative solutions and motivational leadership.
Overview
10
10
years of professional experience
Work History
Department Manager
Publix Super Market
02.2015 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
High School Diploma -
Central High School
Brooksville, FL05.2013
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Task delegation
- Training and mentoring
- Decision-making
- Safety and security
- Customer engagement
- Retail management
- Flexible schedule
- Work planning and organization
- Staff development
- Personnel training and development
- Loss prevention
- Training and development
- Order management
- Scheduling
- Conflict de-escalation
- Order processing
- Motivational leadership
- Strategies and goals
- Vendor relationship management
- Emergency response
- Workforce planning
Timeline
Department Manager
Publix Super Market
02.2015 - Current
High School Diploma -
Central High School