Jordan Quizhpi
Queens,NY
Overview
8
8
years of professional experience
Work History
Inventory Receiver
Compass Group
09.2023 - Current
- Improved inventory accuracy by conducting weekly and monthly inventory counts and updating records accordingly.
- Assisted in warehouse organization, enabling easier access to items and faster order fulfillment.
- Troubleshoot Franke Coffee when complaints would occur.
- Coordinated with floor attendants to fulfill daily deliveries.
Consumer Relations Contractor
BODYARMOR Sport And Nutrition
05.2023 - 09.2023
- Efficiently addressed and resolved a high volume of consumer complaints, consistently achieving customer satisfaction
- Maintained meticulous records through data entry, ensuring a comprehensive file on quality control issues, follow up reports and investigation reports
- Played a role in cross-functional collaboration, contributing to the timely completion of monthly consumer reports and actively supported the preparation of monthly KPI reports.
Supervisor Barista
SOHO Hospitality group
06.2021 - 05.2023
- Maintained daily compliance with DOH standards
- Coordinated and collaborated with chefs and delivery team to ensure timely and accurate deliveries to second location
- Managed expense accounts and oversaw deliveries
- Designed and implemented training programs for new hires
- Demonstrated exceptional customer service skills during high-pressure situations.
Customer Service Associate
Equinox Group
05.2019 - 01.2020
- Ensured workout area was consistently clean and well-maintained
- Adapted to different responsibilities as needed in various areas
- Assisted in troubleshooting workout machines when issues occurred.
- Handled customer complaints and questions with professionalism and honesty
- Supervised team during peak hours to ensure smooth operations and exceptional customer service.
Administrative Assistant
Skylimit Contracting LLC
06.2018 - 03.2019
- Accurately performed data entry for all ongoing company projects, ensuring timely completion of deliverables
- Maintained up-to-date records of mortgage and utility payments for company properties
- Supervised worksites and repairs, ensuring adherence to project timelines
- Served as primary point of contact for prospective customer questions, providing excellent customer service and building positive relationships with clients.
Ball Person
Us Open Tennis Championships
08.2015 - 09.2015
- Retrieved tennis balls quickly and efficiently throughout matches to ensure smooth gameplay
- Provided professional and efficient on-court hydration assistance to players during matches
- Participated in approximately 5-6 matches per day, ensuring seamless flow of play for tournament.
Education
Bachelor of Arts - Communication Studies
CUNY Baruch College
New York, NY08.2022
Skills
- Quality inspection
- Inventory management
- Product knowledge
- Computer literacy
- Troubleshooting
- Customer service
- Time management
Timeline
Inventory Receiver
Compass Group
09.2023 - Current
Consumer Relations Contractor
BODYARMOR Sport And Nutrition
05.2023 - 09.2023
Supervisor Barista
SOHO Hospitality group
06.2021 - 05.2023
Customer Service Associate
Equinox Group
05.2019 - 01.2020
Administrative Assistant
Skylimit Contracting LLC
06.2018 - 03.2019
Ball Person
Us Open Tennis Championships
08.2015 - 09.2015
Bachelor of Arts - Communication Studies
CUNY Baruch College