Jordan Ramirez

Lead CMA – Provides support to CMA staff, maintains huddle board/metrics, maintains CMA schedule, supplies staff coverage, daily charge reconciliation, preceptor for all new hires, maintains inventory and orders clinic supplies, and acts as a liaison between CMA staff, providers and leaders. Obtaining vital signs and patient information for inclusion into patient’s electronic medical record file. Triage and room patients, prepare exam and procedure rooms for examination of patients, chaperon and assist physicians with female patients during pap smears and pelvic exams. Administration of injections, medications, performs EKGs, pulse oximetry, visual acuity, hearing screens, urinalysis, strep and pregnancy tests, venipuncture sticks, and processing and tracking all lab specimens. Performs quality measurement work on providers and patients to ensure adherence. Performs pre-charting for providers to assist in placement of lab orders, referrals, imaging orders, medication refills, and immunizations.

Provides support to patients and their families by assisting in completing medical forms and collecting fees as per insurance protocol, responsible for assuring the readiness of the reception area, opening the building at the designated time and having all front desk services fully operational at the start of the business hours, scheduled appointments and performed all necessary clerical duties to insure office efficiency, and collected all personal, medical, and insurance information to provide accurate verification of benefits.

Obtained patient vital signs, infant heel sticks, blood sugar checks, monitored inpatients, assisted nurses/providers with procedures, assisted patients with activities of daily living, charted with electronic medical records, and served as the secretary of the unit based counsel. Performed various clerical and patient care duties for the department under the direct supervision of the Registered Nurse.

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies, opening and closing procedures and recommended changes to enhance efficiency of daily activities, enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays, rotated merchandise and displays to feature new products and promotions.