Summary
Overview
Work History
Education
Skills
Pronouns
Websites
References
Accomplishments
Timeline
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JORDAN RANDALL

Plaistow,NH

Summary

Dynamic and results-oriented with a proven track record at PolkaDog Bakery, enhancing customer satisfaction through expert advice and personalized service. Excelled in roles requiring exceptional communication skills and attention to detail. Proficient in Microsoft Excel and adept at data analysis, consistently leveraging these skills to drive efficiency and accuracy in fast-paced environments. Excel in teamwork, problem-solving, and adaptability, ensuring seamless collaboration and innovative solutions to complex challenges. Detail-oriented and organized with a deep knowledge of laboratory equipment, documentation requirements, and processes. Technically savvy to quickly troubleshoot and resolve problems.

Overview

7
7
years of professional experience

Work History

Sales Associate

PolkaDog Bakery
Boston, MA
05.2024 - 12.2024

- Helped customers find specific products, answered questions, and offered product advice.

- Answered customer inquiries regarding product features, pricing, and availability.

- Processed credit card transactions quickly and securely.

- Recommended, selected, and located merchandise based on customer desires.

- Developed trusting relationships with customers by making personal connections.

- Restocked shelves as needed to ensure sufficient inventory levels.

Office Assistant

Suffolk University
Boston, MA
01.2024 - 12.2024

- Maintained records of all mail received and sent out.

- Troubleshot any issues that arose during the course of daily operations.

- Organized incoming and outgoing mail into designated sorting bins.

- Delivered packages within the building or campus area quickly and efficiently.

- Processed large volumes of packages, letters, and other materials for delivery.

- Assisted in ordering, receiving, and storing office supplies when necessary.

Office Assistant

Eastman's Fishing Fleet
Seabrook, NH
03.2023 - 08.2023

- Book public and private fishing boat charters and organize charter schedules.

- Customer service/cashier assistance.

- Greeted visitors, clients, and guests in a professional manner.

- Reviewed and approved vendor invoices.

- Answered phones and routed voicemails to respective employees.

- Received and distributed mail, letters, and packages.

- Ensured office equipment was operational, stocked with supplies, and maintained in a clean condition.

- Entered data into databases accurately and efficiently.

- Organized and maintained filing systems for documents and records.

Laboratory Technician

Suffolk University Baleen Lab
Boston, MA
09.2022 - 05.2023

- Prepare samples from whale baleen plates to be sent to laboratories for genetic and physiologic testing.

- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.

- Utilized aseptic techniques to prevent contamination and ensure the integrity of samples and cultures.

- Ensured that all laboratory areas were kept clean and orderly at all times.

Cashier/ Sales Representative

TJ Maxx
Plaistow, NH
06.2019 - 03.2023

- Merchandise stocking and sales.

- Managed jewelry counter and fitting rooms when needed.

- Facilitated returns or exchanges with minimal disruption to customers.

- Performed other duties as assigned by management.

- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

- Helped customers find specific products, answered questions, and offered product advice.

- Answered customers' questions and provided information on store procedures or policies.

High School Intern (volunteer)

National Marine Fisheries Service
Gloucester, MA
05.2018 - 08.2018

- Developed marine mammal outreach material

- Attended conferences and meetings related to the current trends in marine biology research.

Education

Bachelor of Science - Biology and Marine Science

Suffolk University
Boston, MA
12.2024

High School Diploma - College Studies - STEM curriculum

Timberlane Regional High School (TRHS)
Plaistow, NH
06.2021

Skills

- Proficient in Microsoft Word

- Proficient in Microsoft Excel

- Communication Skills

- Problem-Solving

- Flexible Schedule

- Customer service

- Attention to detail

- Organization

- Product sales

- Data Analysis

- RStudio

- Data and statistical analysis

- Laboratory record keeping

- Sample preparation

Pronouns

she/her/hers

References

  • Ms. Ellen Keane, Fishery Biologist, NOAA's National Marine Fisheries Service, 55 Great Republic Drive, Gloucester, MA, 01930, (978) 282-8476
  • Dr. Nadine Lysiak, Research Scientist, New England Aquarium, 1 Central Wharf, Boston, MA, 02110, (508) 289-2589
  • Mr. Richard Loyd, Marine Ecologist, US Army Corps of Engineers, 696 Virginia Road, Concord, MA, 01742, (978) 318-8048

Accomplishments

- 2021, 2022, 2023, 2024 Suffolk University Deans Scholarship $18,000 per year

- 2021, 2022, 2023, 2024 Suffolk University RAM Scholarship $2,000 per year

- 2021 Timberlane Youth Soccer League College Scholarship $500

Timeline

Sales Associate

PolkaDog Bakery
05.2024 - 12.2024

Office Assistant

Suffolk University
01.2024 - 12.2024

Office Assistant

Eastman's Fishing Fleet
03.2023 - 08.2023

Laboratory Technician

Suffolk University Baleen Lab
09.2022 - 05.2023

Cashier/ Sales Representative

TJ Maxx
06.2019 - 03.2023

High School Intern (volunteer)

National Marine Fisheries Service
05.2018 - 08.2018

Bachelor of Science - Biology and Marine Science

Suffolk University

High School Diploma - College Studies - STEM curriculum

Timberlane Regional High School (TRHS)
JORDAN RANDALL