Jordan Ratliff
Atlanta,GA
Summary
Proven track record in enhancing safety and operational efficiency, as demonstrated at Ironsolid Protection Service. Skilled in security camera monitoring and complex problem-solving, I excel in high-pressure environments, ensuring both staff and visitor safety. My strong work ethic and team collaboration have consistently improved workplace security and customer satisfaction, embodying reliability and vigilance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Security Guard
Ironsolid Protection Service
07.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Landscaping Crew Leader
Beckley FCI
07.2021 - 02.2024
- Managed inventory of materials efficiently to ensure availability when required.
- Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
- Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
- Implemented quality control measures to consistently deliver outstanding finished landscapes.
- Mentored new team members on industry best practices, leading to a more knowledgeable workforce capable of handling complex projects independently.
- Reduced equipment downtime by performing routine maintenance on tools and machinery, resulting in uninterrupted productivity.
Laundry Associate
Buckley FCI
06.2020 - 05.2021
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Handled delicate fabrics with care, ensuring proper handling methods were employed to prevent damage or fading during laundering processes.
- Increased efficiency through effective communication with team members regarding workflow progress.
- Conducted regular equipment inspections, identifying necessary repairs or maintenance needs for optimal performance.
- Participated in performance reviews and continuously sought opportunities for personal growth and professional development within the role.
- Coordinated with front office staff on guest requests and preferences related to linen services, resulting in increased client satisfaction rates.
Warehouse Operator
Buckley FCI
01.2018 - 12.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Used forklifts and pallet jacks to relocate products.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
- Optimized storage solutions, creatively utilizing space for easy access to popular items.
- Facilitated smoother shift transitions, clearly communicating tasks and expectations.
Roofing and Shingle Installation
R&j Roofing and Construction
03.2015 - 05.2018
- Contributed to company growth by providing consistently high-quality craftsmanship that led to numerous referrals from satisfied customers.
- Maintained high safety standards through consistent adherence to OSHA regulations and guidelines on all projects.
- Implemented quality control measures by regularly inspecting completed work for adherence to industry standards and client expectations.
- Increased team efficiency with proper use of roofing tools, including nail guns, hammers, and utility knives.
- Upheld company reputation for excellence in workmanship through diligent attention to detail, resulting in countless positive customer reviews.
- Optimized structural integrity of roofs through expertly executed flashing installations at critical points such as valleys, chimneys, and vents.
- Consistently met or exceeded performance metrics set forth by management for project completion times and client satisfaction ratings.
Education
GED -
Anthony Center
White Sulphur Springs, WVSkills
- Verbal and written communication
- Security camera monitoring
- Workplace Safety
- Work ethic
- Emergency Response
- Physical Fitness
- First Aid Certified
- Complex Problem-Solving
- Physical Stamina
- Reliability
- Event security
- Honest and Dependable
- Team Player
- Active Listening
- Reliable and Responsible
- Attentive and Observant
Accomplishments
Successfully completed over 20 commercial and 50 residential roofing projects, demonstrating expertise in shingle installation. Always finishing every task started
Timeline
Security Guard
Ironsolid Protection Service
07.2024 - Current
Landscaping Crew Leader
Beckley FCI
07.2021 - 02.2024
Laundry Associate
Buckley FCI
06.2020 - 05.2021
Warehouse Operator
Buckley FCI
01.2018 - 12.2020
Roofing and Shingle Installation
R&j Roofing and Construction
03.2015 - 05.2018
GED -
Anthony Center