Overview
Work History
Education
Skills
Timeline
Generic

Jordan Rees

Las Vegas,NV

Overview

5
5
years of professional experience

Work History

Professional Mover

Two Men And A Truck
04.2023 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to75 lbs.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Collected customer payments daily and kept detailed documentation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Arranged items at destination according to customer requests and instructions.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Followed safety protocols to prevent accidents and injuries.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Skilled at working independently and collaboratively in a team environment.

Professional Mover

AMS Moving
12.2022 - 05.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to75 lbs.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Arranged items at destination according to customer requests and instructions.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Followed safety protocols to prevent accidents and injuries.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Inspected items for damage and reported issues to supervisor for resolution.

Return Processing Associate/Warehouse Package Handler

Amazon
11.2021 - 11.2022
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Solved problems with products and services by providing customers with technical support.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.
  • Provided customer feedback to management and identified areas of improvement for products and services.
  • Responded proactively and positively to rapid change.
  • Managed timely and effective replacement of damaged or missing products.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Cross-trained and provided backup support for organizational leadership.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Collected and returned unpurchased or returned items to correct shelf locations.

Counter Helper/Packer Associate

McDonald's
01.2020 - 01.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
  • Advised guests about available products and services to meet individual needs.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Assisted with weekly unloading of supplies.

Stocker Associate

Walmart
01.2020 - 12.2021
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Cook Trainer

Freddy's Frozen Custard & Steakburgers
09.2020 - 11.2021
  • Trained cooks to maintain clean, organized and sanitary workstations.
  • Supported management strategies to build cooperative and skilled kitchen team.
  • Cooked same meals over and over during shifts with exact quality results.
  • Monitored and managed kitchen staff during busy rush periods to maintain service levels.
  • Implemented training for front-of-house team members to understand kitchen procedures.
  • Learned how to prepare menu items according to precise recipes, cooking procedures and methodologies.
  • Directed team in off-peak ingredient preparation and restocking work.
  • Enforced cooking, plating and garnishing rules across shifts and staff members.
  • Coordinated group training to share kitchen procedure changes.
  • Stayed current on specialized kitchen terminology and menu item abbreviations to best train workers for fast-paced work.
  • Met training needs with well-organized, factual programs based on contemporary requirements.
  • Supervised and monitored team member's use of tools and equipment.
  • Observed and evaluated team member's work to determine progress, provide feedback, and make suggestions for improvement.
  • Identified program successes and failures based on team member's assessments and course reviews.
  • Necessary Prep-work for ingredients needed daily.
  • Assisted weekly with the unloading of supply delivery.
  • Assisted with nightly freezer pull of ingredients needed for next day functioning.

Cook/Team Leader

Popeye's Chicken
02.2018 - 01.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected production area to verify proper equipment operation.
  • Observed packing operations to verify conformance to specifications.
  • Assisted with weekly unloading of supplies.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Education

GED -

Western High School
Las Vegas, NV
05.2019

Skills

  • Inventory Control
  • Equipment Maintenance
  • International Shipments
  • Performance Goals
  • Truck Loading and Unloading
  • Quality Assessment and Assurance
  • Quantity Calculations
  • Time Management
  • Production Efficiency
  • Verbal and Written Communication
  • Driver Support
  • Loading and Unloading
  • Furniture Moving
  • Team Collaboration
  • Careful Handling
  • Inventory Accuracy
  • Organize Storage Areas
  • Standardized Recipes
  • Critical Thinking
  • Order Selection and Preparation
  • Food and Beverage Preparation
  • Safe Food Handling Procedures
  • Safe Work Practices
  • Kitchen Operations
  • Proper Storage Procedures
  • Quality Assurance and Control
  • Timely Food Delivery
  • Rotation Procedures
  • Health Codes Understanding
  • Team Player
  • High-Volume Production Capabilities
  • Washing and Storing Dishes
  • Food Plating and Presentation
  • Health and Safety Standards

Timeline

Professional Mover

Two Men And A Truck
04.2023 - Current

Professional Mover

AMS Moving
12.2022 - 05.2023

Return Processing Associate/Warehouse Package Handler

Amazon
11.2021 - 11.2022

Cook Trainer

Freddy's Frozen Custard & Steakburgers
09.2020 - 11.2021

Counter Helper/Packer Associate

McDonald's
01.2020 - 01.2022

Stocker Associate

Walmart
01.2020 - 12.2021

Cook/Team Leader

Popeye's Chicken
02.2018 - 01.2020

GED -

Western High School

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Jordan Rees