Jordan-Renee Rowe
Wylie,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Administrator
Darling Ingredients
11.2024 - Current
- Efficiently process customer orders, ensuring precise pricing, documentation, and compliance with all requirements
- Foster and maintain strong customer relationships through regular communication and proactive support
- Collaborate with logistics teams to ensure timely deliveries and manage any schedule changes
- Accurately manage and update sales records, contracts, and vendor warranties, utilizing Oracle for streamlined operations
- Work closely with sales, QA, and accounting departments to resolve claims, implement corrections, and address quality alerts
- Provide support for international transactions, ensuring all relevant documentation is accurate and compliant
- Assist with reporting tasks and special projects as directed by management, leveraging Excel for detailed analysis and data management
Small Business Owner
JPRowe & Co. Photography
05.2024 - Current
- Utilizing advanced photography skills to deliver high-quality products
- Elevated brand visibility by pioneering unique photography styles
- Introduced cutting-edge techniques to enhance photo quality
Customer Account Specialist
C.H. Robinson
07.2024 - 11.2024
- Ensured that goods moved efficiently from suppliers to customers, addressing any disruptions in the supply chain and implementing timely solutions
- Kept track of shipments in real-time through our global technology platform, enabling proactive problem-solving and quick resolution of any delivery issues
- Worked closely with carriers to align schedules, negotiate transportation rates, and ensure compliance with delivery timelines
- Analyzed load data and transport metrics to identify cost-saving opportunities, route optimization, and ways to improve overall logistics efficiency
- Acted as the main point of contact for clients, providing them with regular updates and developing logistics strategies that meet their specific business needs, ensuring customer satisfaction
Substitute Teacher
Wylie ISD
02.2024 - 11.2024
- Develop interactive lesson plans and activities that promote student engagement and provide constructive feedback to enhance the learning experience
- Customize teaching strategies to accommodate a diverse student body, fostering a positive and inclusive classroom environment
- Implement effective behavior management techniques and uphold school policies to ensure a safe and conducive learning atmosphere, while integrating technology to augment instruction
Instructional Facilitator
Allen Independent School District
07.2023 - 02.2024
- Developed dynamic lesson plans that tailored to diverse learning styles, improving student comprehension and academic achievement
- Conducted personalized assessments to identify student learning patterns, enhancing self-esteem and life skills through constructive conflict resolution and critical thinking
- Improved student conduct and attentiveness by implementing effective classroom management techniques, including positive reinforcement and behavior monitoring systems
Executive Administrative Assistant
State Farm
01.2020 - 07.2023
- Organized senior leadership's schedules and coordinated intricate travel itineraries, ensuring seamless arrangements for flights, accommodations, and transportation
- Enhanced internal communications by crafting and disseminating internal memos, contributing to improved organizational synergy
- Executed high-caliber event planning, securing venues and managing vendors, which garnered consistently positive feedback from event attendees
- Boosted office efficiency by 30% through the optimization of workflow processes and implemented a training program that elevated staff competencies
Business Manager
Private Orthodontic Practice
06.2019 - 12.2019
- Oversaw the management of patient records, billing, and insurance claims, enhancing office efficiency and accuracy while leading and mentoring a team of 15 to improve overall performance
- Assisted in managing human resources functions, including compensation, benefits, employee relations, and recruitment, to align with business objectives and staff needs
- Streamlined procurement processes by renegotiating supplier contracts, achieving a 15% reduction in costs and ensuring the prompt delivery of goods and services
Insurance Sales Representative
State Farm
08.2015 - 06.2019
- Enhanced customer satisfaction by resolving inquiries and fostering enduring relationships, which led to improved service delivery
- Expanded revenue through effective upselling of supplemental products and services by identifying and aligning with customer needs
- Contributed to sales channel efficiency by developing and implementing personalized training initiatives, positively impacting pilot program outcomes
Education
Master of Science - MS - Psychology
Texas A&M University-Commerce
Commerce, TX05.2025
Graduate Certificate - Talent Development
East Texas A&M University
Commerce, TX12.2024
Bachelors Degree - Psychology
Texas A&M University-Commerce
Commerce, TX05.2023
Associate's Degree - Liberal Arts and Sciences/Liberal Studies
Collin College
Plano, TX12.2014
Skills
- Oracle Database
- Logistics
- Key Performance Indicators
- Strong negotiation
- Sales and marketing
- Relationship building and management
- Business growth
- Business management and development
- Microsoft office proficiency
- Project management
- Reporting
Certification
- Social and Behavioral Research - Basic/Refresher
- Omicron Delta Kappa National Honor Society
- Sigma Alpha PI- National Society of Leadership and Success Honor Society
- Social and Behavioral Responsible Conduct of Research Course 1.
Timeline
Sales Administrator
Darling Ingredients
11.2024 - Current
Customer Account Specialist
C.H. Robinson
07.2024 - 11.2024
Small Business Owner
JPRowe & Co. Photography
05.2024 - Current
Substitute Teacher
Wylie ISD
02.2024 - 11.2024
Instructional Facilitator
Allen Independent School District
07.2023 - 02.2024
Executive Administrative Assistant
State Farm
01.2020 - 07.2023
Business Manager
Private Orthodontic Practice
06.2019 - 12.2019
Insurance Sales Representative
State Farm
08.2015 - 06.2019
- Social and Behavioral Research - Basic/Refresher
- Omicron Delta Kappa National Honor Society
- Sigma Alpha PI- National Society of Leadership and Success Honor Society
- Social and Behavioral Responsible Conduct of Research Course 1.
Master of Science - MS - Psychology
Texas A&M University-Commerce
Graduate Certificate - Talent Development
East Texas A&M University
Bachelors Degree - Psychology
Texas A&M University-Commerce
Associate's Degree - Liberal Arts and Sciences/Liberal Studies
Collin College
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