Talented Manager with 10 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.
Overview
11
11
years of professional experience
Work History
Partner/Operations Supervisor
Webster Homes LLC
01.2024 - Current
Streamlined construction processes by implementing innovative building techniques and materials, resulting in cost savings and improved efficiency.
Negotiated favorable contracts with suppliers, securing quality materials at competitive prices for home construction projects.
Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Director of Operations and Chief Marketing Officer
Willow Realty, LLC.
01.2021 - Current
Achieved team goals through formalized training plans, coaching, and performance management.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Monitored office workflow and administrative processes to keep operations running smoothly.
Monitored budget and utilized operational resources.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Analyzed customer feedback and identified areas for improvement to drive business success.
Mentored and coached team members to foster productive and engaging work environment.
Senior Marketing Coordinator
HoganTaylor LLP.
12.2018 - 07.2021
Increased brand awareness by developing and implementing strategic marketing campaigns.
Coordinated public relations efforts, securing positive media coverage and enhancing our company's reputation.
Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
Distributed advertising and marketing collateral to store locations.
Conducted market research to identify customer needs and preferences.
Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
Sales Executive - Marketing Salesforce Admin
4Corners Homes
01.2017 - 01.2019
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Directed sales support staff in administrative tasks to help sales reps close deals.
Marketing Coordinator
Nextep, Inc.
05.2015 - 01.2017
Manage and adapt marketing systems, including Salesforce, Pardot, G Suite, and DocuSign, to increase efficiency and match brand standards.
Developed visually engaging marketing materials to support product launches and promotions.
Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Tracked and reported on marketing campaign responses.
Answered general marketing department inquiries by email, phone, and mail.
Marketing Coordinator
Autry Technology Center
01.2014 - 05.2015
Analyze and track email campaigns, website data, recruiting events, and marketing campaigns to identify new areas of opportunity for awareness
Manage social media accounts, ensuring the company creates a consistent message throughout all platforms.
Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
Education
Bachelor in Marketing -
Oklahoma State University
01.2013
Skills
Customer Relationship Building
Marketing
Performance Analysis
Knowledgeable in CRM Systems, Project Management, Budgeting
Strategic Planning
Administrative Management
Marketing knowledge
Recruitment and hiring
Industry Expertise
Awards and Accomplishments
Association for Accounting Marketing - Best Integrated Marketing Campaign
Produced an Award-Winning Podcast
Helped Design and Update Multiple Websites from Concept to Completion
Managed and Trained Sales Department, Doubling the Team in Size and Revenue
Top Salesperson - 2018
Implemented a New CRM (Microsoft Dynamics) to Increase ROI in B2B
Selected as a Top Marketing Employee - 2015
Timeline
Partner/Operations Supervisor
Webster Homes LLC
01.2024 - Current
Director of Operations and Chief Marketing Officer
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