Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jordan Reyes

Sandy

Summary

Organized and proactive administrative professional with a strong background in customer service, office coordination, and confidential information management. Adept at supporting recruitment and onboarding processes, scheduling, and maintaining accurate records with efficiency and discretion. Passionate about delivering a positive candidate experience, and contributing to PeaceHealth’s mission of providing compassionate care through effective talent support and collaboration.

Overview

9
9
years of professional experience

Work History

Sales Associate

Natural Grocers
Gresham
09.2024 - Current

● Assisted customers with product selection, ensuring a positive shopping
experience and efficient checkout.
● Managed inventory and restocked shelves, ensuring the store remained
organized and fully stocked.
● Handled customer inquiries, both in person and over the phone, providing
exceptional service at all times.

●Tracked sales performance metrics to identify trends in market place.

●Handled customer complaints in a professional manner.

●Conducted inventories on a regular basis to track stock levels.

Social Media Manager

Xpedtion Media/Youtube
Austin
10.2023 - Current

● Created and managed engaging content across social media platforms to drive
brand awareness and customer interaction.
● Monitored social media metrics and provided insights for campaign
improvements.
● Coordinated promotional campaigns and maintained brand consistency across
all platforms.

●Reviewed analytics data regularly to identify areas of improvement in our campaigns.

●Monitored customer comments on various social media channels and responded in a timely manner.

●Ensured compliance with company policies when publishing content online.

Administrative Assistant

Kristen Gibbs
Austin
03.2022 - Current

● Answer customer inquiries in person, by phone, and via email, maintaining high levels of service and professionalism.

● Provide administrative support, including data entry, document generation, and
managing office files to maintain smooth operations.
�� Process records and gather data related to regulatory compliance, ensuring
accuracy and confidentiality.
● Generate reports and collaborate with internal teams to track project progress
and operational performance.
● Utilize Microsoft Word, Excel, Outlook, and TEAMS to enhance communication
and operational efficiency.

Freelance Photographer

Jordan Francine Photography
Sandy
01.2017 - Current

● Conducted photo shoots from concept through to editing, ensuring a professional
and positive client experience.
● Managed client relationships and maintained high customer satisfaction through
clear communication and creative results.
● Edited photos using various software tools to ensure high-quality outputs for
various types of clients, including personal and commercial.

●Create portfolios for clients to showcase work.

●Research trends in photography styles to stay up-to-date with current technologies and practices.

●Collaborate with art directors, stylists, makeup artists as part of a team effort.

In-Home Nanny

Bertoldo Family
Georgetown
03.2020 - 06.2023

● Provided in-home childcare services, including scheduling activities, educational
support, and transportation for children.
● Maintained a safe, organized, and nurturing environment, building strong
relationships with the family.
● Communicated regularly with parents, keeping them informed of their childrens daily activities and well-being.

●Created an atmosphere that was conducive to learning through positive reinforcement techniques.

●Researched food allergies to understand and provide care and oversight.

Associate Manager

Manna Cafe
Fayetteville
01.2019 - 03.2020

● Managed daily operations, including supervising staff, customer service, inventory control, and financial transactions.

● Provided training and leadership to new employees, ensuring the implementation
of company standards and high-quality service.

● Assisted in managing schedules, inventory ordering, and implementing
promotions to drive business growth.

●Ensured compliance with company regulations, laws, and safety standards.

Education

Bachelor of Arts - Photography

Art Institute of Austin
Round Rock, TX
12-2017

Skills

Administrative support: Over two years of experience with administrative tasks, such as records processing, document generation, and data management
Customer service: strong background in customer-facing roles, with excellent verbal and written communication skills
Technical proficiency: skilled in Microsoft Word, Excel, Outlook, TEAMS, and Adobe Pro for document processing, communication, and content creation
Social media management: experience creating and executing content strategies on social platforms to build brand awareness and engage customers
Database and report management: familiar with auditing reports, maintaining data integrity, and ensuring quality assurance in records management
Attention to detail: strong ability to handle sensitive information, ensuring confidentiality and accuracy
Leadership and teamwork: Proven experience in managing teams, training staff, and improving operational efficiency in customer service and office environments
Creative and analytical: BFA in photography, with a creative eye for detail and the ability to analyze data for effective problem-solving and decision-making

  • Inventory management
  • Customer relationship management
  • Sales tracking
  • Brand awareness
  • Content creation
  • Microsoft Excel
  • Problem solving
  • Time management
  • Team collaboration
  • Problem-solving skills

References

References available upon request.

Timeline

Sales Associate

Natural Grocers
09.2024 - Current

Social Media Manager

Xpedtion Media/Youtube
10.2023 - Current

Administrative Assistant

Kristen Gibbs
03.2022 - Current

In-Home Nanny

Bertoldo Family
03.2020 - 06.2023

Associate Manager

Manna Cafe
01.2019 - 03.2020

Freelance Photographer

Jordan Francine Photography
01.2017 - Current

Bachelor of Arts - Photography

Art Institute of Austin