Jordan Ricahards
Elgin,IL
Summary
Easy-going professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experience for patrons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Chili's Restaurant
South Elgin, IL
10.2023 - 06.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Brand Ambassador
Greenline Spiri
Chicago, IL
05.2020 - 09.2023
- Maintained an up-to-date knowledge base on current industry developments.
- Conversed with customers to share information about products and services.
- Gathered customer feedback for product development purposes.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
Server
Barrington Hills Country Club
Barrington, IL
12.2018 - 04.2020
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Loader and Unloader
Craig Transit
Elgin, IL
12.2016 - 11.2018
- Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
- Organized inventory by placing items in designated areas within the warehouse space.
- Followed standard operating procedures when handling hazardous materials safely at all times.
- Unloaded materials by hand or with equipment to help team meet work demands.
Car Wash Attendant
Ez Breezee Car Wash
Elgin, IL
07.2015 - 10.2017
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
- Applied waxes and other protective coatings to vehicle surfaces.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Worked closely with team members to ensure efficient service delivery.
Education
High School Diploma -
Burlington Central High School
Hampshire, IL06-2015
Skills
- Excellent Customer Service
- Safe Food Handling
- Food inspection
- Guest Engagement
- Supply Restocking
Certification
- SafeServ Certified
Timeline
Server
Chili's Restaurant
10.2023 - 06.2024
Brand Ambassador
Greenline Spiri
05.2020 - 09.2023
Server
Barrington Hills Country Club
12.2018 - 04.2020
Loader and Unloader
Craig Transit
12.2016 - 11.2018
Car Wash Attendant
Ez Breezee Car Wash
07.2015 - 10.2017
High School Diploma -
Burlington Central High School