Jordan Riddle
Brevard,NC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
12
12
years of professional experience
Work History
Cleaning Associate
A New View
01.2012 - Current
- Enhanced customer satisfaction by maintaining a clean and organized environment in commercial spaces.
- Reduced allergens and improved air quality with diligent dusting and vacuuming practices.
- Ensured consistently high standards of cleanliness by routinely inspecting facilities for areas in need of attention.
- Provided exceptional service to clients through meticulous attention to detail in all cleaning tasks.
- Maintained inventory levels of cleaning supplies, ensuring consistent availability for required tasks.
- Achieved faster response times by effectively prioritizing urgent cleaning requests.
- Collaborated with fellow associates to complete large-scale cleaning projects quickly and efficiently.
Cleaning Associate
Clean Environments
03.2017 - 10.2019
- Enhanced customer satisfaction by maintaining a clean and organized environment in commercial spaces.
- Reduced allergens and improved air quality with diligent dusting and vacuuming practices.
- Ensured consistently high standards of cleanliness by routinely inspecting facilities for areas in need of attention.
- Provided exceptional service to clients through meticulous attention to detail in all cleaning tasks.
- Maintained inventory levels of cleaning supplies, ensuring consistent availability for required tasks.
- Streamlined cleaning processes for increased efficiency, implementing best practices in the industry.
- Safeguarded client property from damage during cleaning procedures by employing proper techniques and using appropriate materials.
- Achieved faster response times by effectively prioritizing urgent cleaning requests.
- Collaborated with fellow associates to complete large-scale cleaning projects quickly and efficiently.
Receptionist
Cardinal Cleaners
04.2014 - 04.2016
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Tutoring Supervisor
Brevard College
03.2013 - 04.2016
- Enhanced student performance by implementing effective tutoring strategies and personalized learning plans.
- Supervised a team of tutors, ensuring consistent quality in teaching methods and overall client satisfaction.
- Streamlined scheduling processes for improved efficiency and increased availability of tutoring sessions.
- Developed comprehensive training materials to support new tutor onboarding and ongoing professional development.
- Collaborated with fellow supervisors to establish best practices and drive continuous improvement in the tutoring program.
- Provided regular feedback to tutors, promoting their growth and improving the effectiveness of their teaching techniques.
- Maintained detailed records of student progress, enabling targeted interventions and support where needed.
- Liaised with parents to address concerns, provide updates on student progress, and foster strong working relationships.
Education
Bachelor of Science - Health Sciences
Brevard College
Brevard, NC05.2026
High School Diploma -
Rosman High School
Rosman, NC05.2012
Skills
- Inventory management
- Efficient multitasking
- Quality control
- Reliability and punctuality
- Effective communication
- Organizational skills
- Chemical handling knowledge
- Proactive attitude
- Operations Management
- Self-motivation
- Strong work ethic
- Problem-solving aptitude
- Sanitization techniques
- Cross-functional collaboration
- Safety-conscious mindset
Accomplishments
Brevard College Honor Student
Successful Entrepreneurship
personal history
Since 2016 I have had 3 children, Although I took time off from work and school, I was still able to not only continue my cleaning business but to make it successful and profitable!
Now that my children are school-age, my continuous focus is to finish the degree and work in a place where my skills really make it better!
Timeline
Cleaning Associate
Clean Environments
03.2017 - 10.2019
Receptionist
Cardinal Cleaners
04.2014 - 04.2016
Tutoring Supervisor
Brevard College
03.2013 - 04.2016
Cleaning Associate
A New View
01.2012 - Current
Bachelor of Science - Health Sciences
Brevard College
High School Diploma -
Rosman High School
Similar Profiles
Tonya HaynesTonya Haynes
Director of Rehabilitation Services at Mountain View Care Center Skilled Nursing and Mountain View Outpatient ClinicDirector of Rehabilitation Services at Mountain View Care Center Skilled Nursing and Mountain View Outpatient Clinic
Jennifer SebringJennifer Sebring
Receptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View DentalReceptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View Dental
Sandi WilliamsSandi Williams
Event Coordinator at Bay View Golf ClubEvent Coordinator at Bay View Golf Club
LINDSEY HEAVRINLINDSEY HEAVRIN
Procurement Manager, Americas Region at UPM Adhesive MaterialsProcurement Manager, Americas Region at UPM Adhesive Materials
Tabitha FradyTabitha Frady
Interim Regional Director at FastMedInterim Regional Director at FastMed