Jordan Riley
Port Arthur
Summary
Dedicated professional with strong customer service skills and a commitment to customer satisfaction. Proven ability to resolve complaints efficiently and maintain a positive environment.
Overview
2
2
years of professional experience
Work History
After-School Program Leader
YMCA Child Development Center
Port Arthur, TX
08.2025 - Current
- Facilitated engaging educational activities for children, promoting social and cognitive development.
- Coordinated communication with parents regarding program updates and individual child progress.
- Organized recreational games and team-building exercises to foster teamwork and cooperation among children.
- Implemented safety protocols to maintain child welfare during all program activities.
Customer Service Cashier
Academy Sports + Outdoors
Beaumont, TX
03.2024 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained clean and organized checkout areas to enhance customer experience.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Sales Associate
Party City
Port Arthur, TX
10.2023 - 10.2023
- Assisted customers in selecting party supplies and decorations.
- Managed inventory levels, ensuring product availability for peak seasons.
- Operated point-of-sale systems, processing transactions efficiently.
- Collaborated with team members to maintain store organization and cleanliness.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Memorial Highschool
Port Arthur, TXSkills
- Positive reinforcement
- Customer service
- Customer satisfaction
- Patience and composure
- Customer complaint resolution
- Product knowledge
- Data entry proficiency
- Time management
- Attention to detail
- Phone etiquette
- Quality assurance
Timeline
After-School Program Leader
YMCA Child Development Center
08.2025 - Current
Customer Service Cashier
Academy Sports + Outdoors
03.2024 - 09.2024
Sales Associate
Party City
10.2023 - 10.2023
High School Diploma -
Memorial Highschool