Jordan Roberts
Clyde
Summary
Detail-oriented professional with a strong background in customer service and inventory supervision. Experienced with office administration and clerical tasks. Utilizes organizational skills and attention to detail to manage customer relations and order processing.
Overview
5
5
years of professional experience
Work History
Customer Service Representative/Inventory Supervisor
First Choice Packaging Solutions
Fremont, OH
05.2022 - Current
- Process orders and collaborate with scheduling to ensure timely fulfillment and compliance with company policies.
- Collaborate with team members to streamline communication and improve service delivery efficiency.
- Respond to customer requests for products, services, and company information.
- Manage inventory control processes to optimize stock levels and reduce discrepancies.
- Implement cycle counting procedures to enhance accuracy in inventory records.
- Optimize inventory levels through effective demand forecasting and material planning techniques.
Administrative Clerk
First Choice Packaging Solutions
Fremont, OH
05.2021 - 05.2022
- Managed daily administrative tasks, ensuring efficient office operations and workflow continuity.
- Processed high volumes of data with accuracy and efficiency using company ERP software system.
- Developed and maintained comprehensive documentation of inventory procedures and cycle count results.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated multi-line phone systems, directing calls to appropriate departments promptly.
Education
Associate of Science - Health Care Administration
Terra State Community College
Fremont05-2021
High School Diploma -
Clyde High School
Clyde, OH05-2019
Skills
- Customer service
- Critical thinking
- Data entry
- Microsoft Excel
- Microsoft outlook
- Multitasking and organization
Timeline
Customer Service Representative/Inventory Supervisor
First Choice Packaging Solutions
05.2022 - Current
Administrative Clerk
First Choice Packaging Solutions
05.2021 - 05.2022
Associate of Science - Health Care Administration
Terra State Community College
High School Diploma -
Clyde High School