Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Rodkey

Uniontown,OH

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Apprentice General Manager

Chipotle Mexican Grille
11.2015 - 12.2023
  • Improved employee retention by implementing effective training programs for new hires. Created a culture where crew members wanted to come back.
  • Completed the hiring and onboarding to all new crew members.
  • Managed daily tasks to ensure smooth operations, including food safety tasks, ordering tasks, and maintaining a high level of customer satisfaction.
  • Implemented cost-saving measures by optimizing staff schedules and following our monthly budget.
  • The counting of our weekly inventories.
  • Created an effective schedule to optimize a great restaurant experience for all of our guests, in person and digital orders.
  • Assisted in the creation of sales goals and monitored progress, ensuring consistent revenue growth over time.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Cook

Honeymoon Grille
05.2018 - 03.2020
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.

Crew Member

Wendy's
10.2013 - 12.2015
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Sports Medicine

Kent State University
Kent, OH

Green High School
Green, OH
06.2024

Skills

  • Organizational skills
  • Decision making
  • Corporate communications
  • Conflict resolution
  • Compliance management
  • Team leadership
  • Inventory management
  • Adaptability and flexibility
  • Analytical thinking
  • Problem solving
  • Training and development
  • Recruitment and hiring
  • Staff development
  • Brand management
  • Time management
  • Critical thinking
  • Customer service
  • Business Forecasting
  • KPI Tracking
  • Schedule Management
  • Customer Service Management
  • Staff Scheduling
  • Inventory Tracking and Management

Timeline

Cook

Honeymoon Grille
05.2018 - 03.2020

Apprentice General Manager

Chipotle Mexican Grille
11.2015 - 12.2023

Crew Member

Wendy's
10.2013 - 12.2015

Sports Medicine

Kent State University

Green High School
Jordan Rodkey