Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Apprentice General Manager
Chipotle Mexican Grille
11.2015 - 12.2023
Improved employee retention by implementing effective training programs for new hires. Created a culture where crew members wanted to come back.
Completed the hiring and onboarding to all new crew members.
Managed daily tasks to ensure smooth operations, including food safety tasks, ordering tasks, and maintaining a high level of customer satisfaction.
Implemented cost-saving measures by optimizing staff schedules and following our monthly budget.
The counting of our weekly inventories.
Created an effective schedule to optimize a great restaurant experience for all of our guests, in person and digital orders.
Assisted in the creation of sales goals and monitored progress, ensuring consistent revenue growth over time.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Cook
Honeymoon Grille
05.2018 - 03.2020
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Prepared meals efficiently under time constraints for timely service during peak hours.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Crew Member
Wendy's
10.2013 - 12.2015
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Contributed to increased sales by upselling menu items and promoting special offers.