Jordan Rodriguez
Goodyear,AZ
Summary
Proven leader in warehouse and logistics management, notably at DHL Supply Chain, where I spearheaded sustainable packaging initiatives and optimized warehouse operations. Skilled in logistics planning and team collaboration, I excel in driving efficiency improvements and fostering professional growth. My approach combines analytical thinking with a strong focus on customer service, achieving significant enhancements in supply chain processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Outbound Logistics Lead
DHL Supply Chain
07.2023 - Current
- Introduced sustainable packaging initiatives that reduced waste while maintaining product protection during transport.
- Improved warehouse organization with the implementation of a new storage system, leading to easier product retrieval and reduced order fulfillment time.
- Collaborated with sales teams to develop accurate lead times for customers, improving overall service levels.
- Developed customized logistics solutions for clients, meeting their unique needs while maintaining budget constraints.
- Managed inventory levels effectively by conducting regular audits and adjusting reorder points as needed.
- Analyzed shipping data to identify trends and opportunities for improvement, driving continuous optimization efforts.
- Spearheaded contingency planning efforts for potential supply chain disruptions, minimizing risks associated with unforeseen events.
- Oversaw training, and evaluation of logistics team members, fostering professional growth opportunities within the department.
- Balanced competing priorities and demands in a fast-paced logistics environment, consistently meeting deadlines and ensuring high-quality outcomes.
- Streamlined logistics processes by implementing innovative strategies and techniques, resulting in increased efficiency.
Material Handler
DHL Supply Chain
02.2021 - Current
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Fostered culture of continuous improvement, suggesting several process enhancements.
- Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
- Enhanced security measures, conducting regular checks to prevent loss or damage to inventory.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Verified quantity and description of materials received by checking merchandise against packing list.
Warehouse Worker
JCPenney Logistics Center
10.2019 - 02.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Cable Technician
Spectrum
02.2017 - 10.2018
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Updated technical knowledge through industry training courses, ensuring expertise in cutting-edge technologies.
- Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
- Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
- Provided training on use, troubleshooting, and calibration of equipment.
- Optimized cable routing layouts for improved signal quality and minimized interference issues.
- Delivered personalized customer service, explaining complex technical details in understandable manner.
- Demonstrated adaptability by quickly learning and applying new technologies and methods in field.
Appliance Installer
Frys
02.2017 - 10.2018
- Delivered, loaded and unloaded and installed various appliances.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
- Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, and microwaves.
- Resolved complex technical issues during installations through effective troubleshooting skills leading to minimal downtime for customers.
- Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
- Worked independently and took responsibility for repair of assigned equipment.
- Disassembled, repaired and reassembled equipment in good working order.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
Backroom Team Lead
Target
08.2014 - 08.2016
- Coordinated cross-functional teams to optimize workflow and ensure seamless communication between departments.
- Developed and executed strategies for space optimization, maximizing storage capacity in the backroom area.
- Managed staff scheduling for optimal coverage during peak hours while minimizing labor costs.
- Enhanced team productivity by implementing efficient backroom processes and organization techniques.
- Championed process improvements that resulted in increased efficiency within the backroom operations.
- Played a key role in the successful execution of store promotions and seasonal displays by ensuring timely merchandise transitions in the backroom area.
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
- Conducted periodic audits to verify inventory accuracy.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
Snack Bar Attendant
Newmark Little League
05.2013 - 12.2014
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Delivered exceptional customer service by attending to individual needs and preferences.
- Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
- Provided support during special events, ensuring seamless execution of catering services as needed.
- Handled cash transactions accurately, maintaining accountability for daily revenue totals.
- Collaborated with team members to ensure smooth operation of the snack bar during peak times.
- Trained new employees on proper food handling techniques and customer service best practices, contributing to improved team performance.
Education
High School Diploma -
Cajon High School
San Bernardino, CA05.2014
Skills
- Warehouse Operations
- Logistics Analysis
- Shipping coordination
- Distribution strategies
- Warehouse Management
- Logistics Planning
- Demand forecasting
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Adaptability and Flexibility
- Forklift Operation
- Analytical Thinking
- Staff Training
- Staff Supervision
Certification
Hazmat Certified
CPR Certified
Languages
English
Timeline
Outbound Logistics Lead
DHL Supply Chain
07.2023 - Current
Material Handler
DHL Supply Chain
02.2021 - Current
Warehouse Worker
JCPenney Logistics Center
10.2019 - 02.2021
Cable Technician
Spectrum
02.2017 - 10.2018
Appliance Installer
Frys
02.2017 - 10.2018
Backroom Team Lead
Target
08.2014 - 08.2016
Snack Bar Attendant
Newmark Little League
05.2013 - 12.2014
High School Diploma -
Cajon High School