Jordan Romo

Currently excelling on the Dallas teams and have taken the lead of changing the Medical department on the Litigation teams in Chicago as the Client Care Coordinator. I have been the CCC for more than elleven teams across each location. I have direct contact with client's and produce great medical treatment/results.

• Apart of being one of two paralegal's my roles were
• Screening New Client's
• Setting up retained Client's profiles and requesting all documents pertaining to the case
• Drafting Petition's, Answers to Petition's and Discovery
• E-File and E-Serve
• Setting Hearings and Trials Hours worked on the case each month
• Using Excel and Adobe Software
• Including all of the tasks above I was trained in the billing department of the firm to produce Invoice's for each Client

• Working as the head Office Manager for PSA, I was in charge of running the entire physicality accordingly, accommodating incoming and current clients
• Handled day to day book keeping including payroll using QuickBooks and Jackrabbit Membership software
• In charge of all social media accounts for advertising and member communication
• Handled daily front desk duties, In charge of ordering supplies and reconciling inventory supplies

• As a legal assistant working towards my paralegal license, I helped with any and all work that regarded starting, updating and settling cases
• Such as starting/setting up clients files, getting them seen by a physician under an LOP, processing cases until a demand was sent out and settlement was agreed upon or if it become a legation case
• I have worked under Personal injury, family law, and civil law attorneys

• Maintained complete knowledge of all office operations including coaching services, cheer team packages, day camp and afterschool programs
• While preforming billing, collecting payments and organizing records
• Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
• Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
• Coordinated a efficient daily schedule that prevented any overlays or schedule inconveniences that prevented over timing on the gym floor or afterschool programs

• As Head Cashier I was responsible for the supervision of a team of cashiers, to provide training, money management, monitoring, assistance with operational issues and to ensure each customer's experience ends positively
• Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
• Restocked, arranged and organized merchandise to keep products clean and well kept during store hours
• Delegated tasks evenly to all the cashiers such as.
• Monitoring dressing rooms, keeping each department clean and shoppable, thoroughly cleaned bathrooms