Jordan Roof
Springfield,IL
Summary
With a proven track record at Silver Star Protection Group, I've excelled in driving operational efficiency and strategic planning. My leadership significantly enhanced team performance and operational cohesiveness, showcasing my hard skill in business management and soft skill in employee development. Achievements include implementing innovative solutions that streamlined processes, underscoring my commitment to excellence and growth.
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Operations
Silver Star Protection Group
12.2018 - Current
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Military Police Officer
United States Army
12.2015 - 12.2023
- Combat awarded with Army Commendation Medal W/C device, Army Reserve Component Achievement Medal, National Defense Service Medal, Afghanistan Campaign Medal W/ Campaign Star, Army Service Ribbon, Overseas Service Ribbon, Armed Forces Reserve Medal, Non-Article 5 Nato Medal (Resolute Support) W/ M device.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Utilized surveillance equipment to monitor security of personnel and property.
- Trained other officers in firearms and self-defense tactics.
- Provided emergency response security, eliminating hazards, and potential dangers.
Security Supervisor
Allied Universal Security Services
04.2016 - 11.2018
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised team of [Number] security personnel during shift.
- Collaborated with management to develop security policies and procedures.
Meat Department Clerk
Hyvee
06.2014 - 10.2016
- Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Completed inventory counts, reordered stock, and removed expired items from supply.
Education
High School Diploma -
Calvary Academy
Springfield,IL05-2015
Skills
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Business management
- Cost control
- Schedule oversight
- Employee development
- Employee relations
- KPI tracking
- Management team building
- Policy development and enforcement
- Budget control
Certification
- Permanent Employee Registration
- Original Firearms Training
- CPR
- Combat Life Savers
Awards
Army Commendation Medal W/C device
Army Reserve Component Achievement Medal
National Defense Service Medal
Global War on Terrorism Medal
Afghanistan Campaign Medal W/ Campaign Star
Army Service Ribbon
Overseas Service Ribbon
Armed Forces Reserve Medal
Non-Article 5 Nato Medal (Resolute Support) W/ M device.
Timeline
Director of Operations
Silver Star Protection Group
12.2018 - Current
Security Supervisor
Allied Universal Security Services
04.2016 - 11.2018
Military Police Officer
United States Army
12.2015 - 12.2023
Meat Department Clerk
Hyvee
06.2014 - 10.2016
- Permanent Employee Registration
- Original Firearms Training
- CPR
- Combat Life Savers
High School Diploma -
Calvary Academy
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