Jordan Rose

• Led comprehensive audits to ensure 100% compliance with onboarding, E-Verify, background checks, and safety documents, achieving a 100% pass rate on client and regulatory audits with no compliance findings.
• Developed and streamlined pre-screening packages, improving compliance tracking efficiency by 25% and reducing processing time across the organization.
• Managed expiring work authorization paperwork, reducing lapse rates by 15% through proactive tracking and coordination with recruiters, ensuring no disruptions in workforce compliance.
• Delivered ongoing support and training to field staff, resulting in a 30% reduction in compliance-related queries and errors, improving overall operational efficiency.
• Negotiated and managed vendor relationships, improving vendor response times by 20% and reducing service costs by 10%, while maintaining high-quality service delivery.

Streamline onboarding processes for seamless employee integration. Safeguard company compliance through meticulous I-9 verification. Maintain secure databases for employee records and HR metrics. Map diverse onboarding documents into the new HRIS system, streamlining document management and accessibility.

• Identify and mitigate unacceptable levels of risk in non-standard commercial terms, onboarding activity, and adherence to relevant industry legislation.
• Streamline processes across all offices and brands.
• Drive operational efficiencies and governance across sales and support operations.
• Build and impart subject matter expertise through ongoing relationship building with the leadership team, monthly compliance updates, and training programs to support sales in becoming a trusted partner to candidates and clients.
• Evaluate and implement policies and programs such as environmental, social, and governance (ESG), code of conduct, affirmative action, consumer privacy, and others as identified in the sales process.
• Improve marketability and provide a competitive advantage to acquire new business.
• Conduct regular training on at least a semi-annual basis to embed expected behaviors to meet legislative and contractual obligations.
• Research opportunities for the team to drive cost savings through identifying technology and process changes to boost employee productivity and operational efficiency.

• Understood and applied selling techniques to open, develop and close sales
• Created product interest by actively cross-selling products and services to pursue customers.
• Identified customer financial needs through in-person efforts, cold calls, referrals.
• Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
• Evaluated client financial positions and identified the most appropriate banking products.
• Prospected for new business through networking, community outreach, and customer referral generation.

• Created and enforced an efficient office procedure to streamline the processes of retrieving pertinent data from computer systems, managing business records, and compiling reports that led to a $10K+ labor savings annually.
• Built relationships with over 50 students and ensured all students felt attended to with personalized feedback, class discussions, and encouragement.
• Supervised, trained, and mentored a staff of 5 regular teachers and 3 newly hired assistants.
• Continuously improved performance yearly which subsequently increased efficiency throughout the workplace.
• Collaborated with management and other departments to recommend, develop, and implement innovative organizational strategies to maximize business productivity.

• Increased standardized progress reports for students in writing by (30%) and fine motor by (24%) through implementing creative coursework into the curriculum.
• Incorporated a successful proactive classroom management plan with 22 diverse students.
• Created strong relationships and rapport with parents from vaned backgrounds.
• Identified children showing signs of emotional, developmental, or health-related problems.
• Conferred with parents, guardians, teachers, counselors, or administrators to resolve students' behavioral or academic problems.

• Ensured that employees have all the tools and training they need to address the wide variety of concerns posed by our massive customer base.
• Field customer calls and provide clear and helpful solutions to any problems, reaching a customer satisfaction rate of 96% among those surveyed.
• Maintained continual communication with management and support team to facilitate a payroll platform switch that led to a 43% increase in payroll processing efficiency.
• Collaborated with other departments as necessary to meet customer requirements, to take advantage of sales opportunities, or in the case of shortages, to minimize negative impacts on the business.
• Developed and implemented a marketing and communication strategy to be introduced through advertising, direct mailing, and sales events.