Jordan Rosen

• Collaborate with internal departments (Investment, Planning, Search, Social, PBU, and Ad Ops) and external service providers to identify and resolve issues promptly and accurately.

• Provide support and guidance to the team on working with various Mediacom campaign tools, such as Prisma, Bangle, and Athena.

• Ensure data quality and compliance with GroupM standards.

• Conduct performance reviews and provide coaching to maximize team success.

• Guide team members in setting goals and professional development timelines and provide challenging projects and learning opportunities.

• Establish a culture of trust through biweekly 1-on-1 meetings and creating a safe and growth-oriented environment.

• Develop, implement, and maintain the Buy Enablement Process.

• Lead engagement discovery and planning of offshore resources for agency accounts.

• Facilitate feedback between agency account teams and the offshore team to resolve issues.

• Work with GroupM on current and new product advancements and integrations.

• Collaborate with agency leads to establish agency-wide process standards (RACI).

• Regularly evaluate team structure to ensure proper coverage and support for clients.

• Oversee and manage clients' taxonomy and data governance.

• Manage the end-to-end Digital Media billing process for the Digital Buy Enablement Team, overseeing Prisma to Actualization.

• Create and implement new processes and tools, such as campaign set-up for new vendors and products.

• Maintain Data Integrity for all clients and teams and enforce Prisma best practices.

• Develop media activation best practices and maintain documentation of the process.

• Manage team workload and support clients, media, and account teams.

• Conduct quarterly data checks and work with the Media Ops team to ensure accurate and completed buys.

• Foster a collaborative team environment and manage relationships with stakeholders.

• Act as the point of contact for team issues and problem escalations.

• Ensure compliance with naming conventions and client data policies.

• Provide leadership and mentorship to team members to foster skill development and organizational savvy.

• Ensure direct reports are equipped with the necessary skills for advancement.

o Evaluate media proposals and Provide necessary information to make media recommendations and supply substantial back-up information to justify those recommendations
o Assist in the development, execution, maintenance and post-analysis of media plans
o Execute various types of competitive analysis and pull research to support the development of media objectives, strategies, and tactics
o Work closely with Comms and Search/Social teams
o Communicate and coordinate meetings and learning sessions with outside vendors
o Negotiated with digital vendors to achieve the best efficiencies and most creative/impactful placements
o Trained in Microsoft Office Suite, Prisma, Bangle, ComScore, MRI

• Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
• Processed all client payrolls, including deduction and benefit calculations
• Calculated, remitted, and reconciled all local, state, and federal payroll taxes
• Responsible for all corporate bookkeeping including A/R, A/P, and account reconciliation
• Processed electronic banking files including Direct Deposit, NACHA, ACH, and Wire
• Trained in Thomson Reuters Accounting CS Suite, Centerpoint Payroll, Quickbooks, Sovereign Business Online Banking, and EFTPS Batch Provider

• Maintained strong customer relations and effective customer service standards.
• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Oversaw cashier operations, bookkeeping and security.
• Coached employees through day-to-day work and complex problems.
• Managed all daily cashier activity for up to 20 simultaneous stations. Included brake and shift timing, employee assignments, and interdepartmental assistance.
• Entrusted with override codes, and register keys
• Conducted new employee orientation
• Highly trained in customer service protocol