Jordan Ross

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
• Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
• Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Enhanced customer experience contributing to sales growth. Open and close the store as required following the procedures per the Operations P&P Manual.