Jordan Russell
Ceresco,MI
Summary
Dynamic Tire Service Technician with a proven track record at Pomps Tire, enhancing customer satisfaction through expert tire repair and balancing. Skilled in power tools and preventative maintenance, I streamlined service processes, significantly improving efficiency and compliance with safety standards while demonstrating strong attention to detail and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tire Service Technician
Pomps Tire
Leslie, MI
05.2022 - Current
- Increased repeat business with exceptional tire repair, replacement, and balancing services.
- Improved tire service efficiency by streamlining processes and implementing best practices.
- Gained expertise in various diagnostic tools and software applications that contributed significantly towards pinpointing and resolving tire-related issues.
- Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
- Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
- Maintained and stored tools daily to enable retrieval from proper storage locations.
- Provided valuable feedback to managers on customer concerns, leading to improved service offerings and increased satisfaction levels.
Maintenance Technician
GDI Integrated Facility Services
Battle Creek, MI
08.2019 - 12.2022
- Operated varied hand and power tools to complete repairs.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Skills
- Tire installation
- Wheel balancing
- Brake systems
- Power tools operation
- Manufacturer specifications
- Preventative maintenance
- Detail orientation
- Oil changes
- Construction
- Heavy lifting
- Attention to detail
- Equipment operation
- Truck loading
- Materials loading
- Heavy equipment operation
- Material transport
- Forklift operator certification
- Package handling
- Warehouse operations
- Dot card holder
Certification
Forklift certification
Dot card
Timeline
Tire Service Technician
Pomps Tire
05.2022 - Current
Maintenance Technician
GDI Integrated Facility Services
08.2019 - 12.2022