Summary
Overview
Work History
Skills
Certification
Timeline
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Jordan Russell

Ceresco,MI

Summary

Dynamic Tire Service Technician with a proven track record at Pomps Tire, enhancing customer satisfaction through expert tire repair and balancing. Skilled in power tools and preventative maintenance, I streamlined service processes, significantly improving efficiency and compliance with safety standards while demonstrating strong attention to detail and problem-solving abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tire Service Technician

Pomps Tire
Leslie, MI
05.2022 - Current
  • Increased repeat business with exceptional tire repair, replacement, and balancing services.
  • Improved tire service efficiency by streamlining processes and implementing best practices.
  • Gained expertise in various diagnostic tools and software applications that contributed significantly towards pinpointing and resolving tire-related issues.
  • Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
  • Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
  • Maintained and stored tools daily to enable retrieval from proper storage locations.
  • Provided valuable feedback to managers on customer concerns, leading to improved service offerings and increased satisfaction levels.

Maintenance Technician

GDI Integrated Facility Services
Battle Creek, MI
08.2019 - 12.2022
  • Operated varied hand and power tools to complete repairs.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Skills

  • Tire installation
  • Wheel balancing
  • Brake systems
  • Power tools operation
  • Manufacturer specifications
  • Preventative maintenance
  • Detail orientation
  • Oil changes
  • Construction
  • Heavy lifting
  • Attention to detail
  • Equipment operation
  • Truck loading
  • Materials loading
  • Heavy equipment operation
  • Material transport
  • Forklift operator certification
  • Package handling
  • Warehouse operations
  • Dot card holder

Certification

Forklift certification

Dot card

Timeline

Tire Service Technician

Pomps Tire
05.2022 - Current

Maintenance Technician

GDI Integrated Facility Services
08.2019 - 12.2022
Jordan Russell