Own and Operate Commercial cleaning company.
- Improved staffing during busy periods by creating employee schedules and monitoring quality of cleaning crews.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.