Jordan Saenz
Ceres,CA
Summary
Dynamic and dedicated professional with experience at Dust Bowl Brewing, excelling in customer service and multitasking. Proven ability to maintain organization under pressure while fostering teamwork. Recognized for strong communication skills and a positive attitude, contributing to a welcoming environment and ensuring guest satisfaction. Committed to supporting community initiatives through volunteer work.
Overview
1
1
year of professional experience
Work History
Volunteer
Women's Shelter and Support Center
09.2023 - 06.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Represented organization positively and professionally while providing community with much-needed services.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Restaurant Hostess
Dust Bowl Brewing
04.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Backed up servers by checking on tables and retrieving items for guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Dental Hygiene
University of The Pacific
Stockton, CA05-2027
High School Diploma -
Turlock High School
Turlock, CA05-2023
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Flexible schedule
- Customer service
- Food distribution
- Professional appearance
- Friendly and outgoing
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Women's Shelter and Support Center
09.2023 - 06.2024
Restaurant Hostess
Dust Bowl Brewing
04.2023 - 08.2023
No Degree - Dental Hygiene
University of The Pacific
High School Diploma -
Turlock High School
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