Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Jordan

Hanford,CA

Summary

Experienced managerial adeptness, with excellent client and project managerial skills. Action-oriented with strong ability to communicate effectively  with technology; executive and business audiences. Energetic, results-oriented, team player eager to bring strong administrative skills to a company in need of top-level support. 

Overview

16
16
years of professional experience

Work History

Office Technician (Typing)

CDCR - ASP
Avenal, CA
01.2021 - Current
  • Maintain compliance of ADA Reasonable Accommodation Requests by utilizing data collection methods in current role as Office Technician.
  • Using Excel Spreadsheets, I ensure the tracking of grievances and allegations of staff misconduct is completed within policy timeframes.
  • Functioned as an integral liaison between executive staff and the Warden's office, overseeing accurate document tracking and managing confidential information.
  • Proficiently managed calendars; screened all public and interdepartmental calls; routed mail; maintained Excel spreadsheets; processed time off requests; drafted memos. Provided training in Microsoft Word, Excel, Adobe tools. Experienced in handling public inquiries and inmate-related tasks with SOMS.

Office Technician- Typing

CDCR- KVSP
Delano, CA
09.2020 - 01.2021
  • Experienced in various roles such as Front Desk operations, Timekeeping, and Executive duties in the Chief Deputy Warden's Office.
  • Demonstrated proficiency in ensuring accuracy and managing Timekeeping tasks using various computer programs.

Administrative Assistant

Express Employment Professionals
Visalia, CA
07.2017 - 09.2017
  • Efficiently managed incoming calls by routing them to the right department and successfully coordinated vendor communication for work bids.
  • Directed incoming customers to appropriate departments
  • Responsibly processed various forms of payment from customers, including Accounts Receivable transactions. Audited billing statements and invoices to ensure accuracy.
  • Managed office supply inventory and procurement.
  • Ensured proper handling of protected health information in compliance with HIPAA regulations.
  • Contributed to payroll preparation and accounts payable processing.

Director of Operations

Nashville's Bar and Grill
Hanford, CA
07.2016 - 07.2017
  • Promoted organizational efficiency by conducting regular pre-shift and weekly departmental/staff meetings. Managed staff schedules and provided guidance on daily work assignments to maximize productivity.
  • Demonstrated commitment to enhancing operational standards for optimized outcomes
  • Oversaw task delegation and employee guidance for upholding food safety regulations and quality assurance measures. Completed end-of-shift reviews for each staff member.
  • Demonstrated adeptness in maintaining updated vendor records while being engaged in productive contract negotiations.
  • Ensured staff compliance with company policies.
  • Efficiently managed the approval of accounts payable invoices and successfully resolved any escalated issues with employees or vendors.
  • Negotiated payment terms with suppliers for improved financial management.

Computer Supervisor

Fry's Electronics
Hanford, CA
03.2013 - 07.2016
  • Managed a 14-member crew, inclusive of Computer Technicians team.
  • Ensured adherence to company policies and standards.
  • Executed email and phone communications daily with vendors and merchandisers.
  • Utilized spreadsheet creation and analysis skills.
  • Implemented a streamlined system of scheduling specific work timings to coincide with scheduled meal and break periods, ensuring seamless facility operations.

Quality Assurance Manger

Chili's Inc.
Hanford, CA
08.2011 - 03.2013
  • Ensured consistent and high-standard kitchen operation while maintaining a high level of professionalism in a fast-paced restaurant environment
  • Ensured compliance with company policy and procedure among the kitchen staff.
  • Achieved compliance with health standards through regular audits and meticulous temperature control checks.
  • Managed and monitored restaurant supplies inventory, while consistently communicating inventory levels and issues to upper management.

Office Manager

Northeastern Site Developers
Albrightsville, PA
10.2008 - 02.2010
  • Trained and introduced newly hired staff to the time reporting and payroll systems.
  • Ensured accurate tracking of daily banking transactions.
  • Prepared purchase orders and expense reports.
  • Managed termination procedures
  • Attended meetings and took notes by accompanying the manager on travel.
  • Managed all inbound/outbound correspondence across multiple channels (Mail, email, fax)
  • Maintained an organized system for tracking upcoming meetings and events, improving punctuality.
  • Executed exit interviews for company staff through telephone and onsite platforms.
  • Collaborated with HR department to ensure accurate tracking of employee hours and deductions.

Education

Leadership

Fred Pryor Seminars
2014

Certified Pharmacy Technician

Boston Reed
2013

Certified Food Safety Manager

National Registry of Food Safety Professionals
2016

Skills

  • Operations experience
  • Focused and disciplined
  • Cooperative team player
  • Inventory Management Familiarity
  • File/records maintenance
  • Computer proficient
  • Excellent communication
  • Retentive

Timeline

Office Technician (Typing)

CDCR - ASP
01.2021 - Current

Office Technician- Typing

CDCR- KVSP
09.2020 - 01.2021

Administrative Assistant

Express Employment Professionals
07.2017 - 09.2017

Director of Operations

Nashville's Bar and Grill
07.2016 - 07.2017

Computer Supervisor

Fry's Electronics
03.2013 - 07.2016

Quality Assurance Manger

Chili's Inc.
08.2011 - 03.2013

Office Manager

Northeastern Site Developers
10.2008 - 02.2010

Leadership

Fred Pryor Seminars

Certified Pharmacy Technician

Boston Reed

Certified Food Safety Manager

National Registry of Food Safety Professionals

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Samantha Jordan