Jordan Santos
Tampa,FL
Overview
2
2
years of professional experience
Work History
RV Technician
Boondocks Mobile RV Service
06.2021 - 12.2021
- Improved customer satisfaction by providing timely and efficient RV repairs and maintenance services.
- Diagnosed and resolved complex mechanical issues for enhanced vehicle performance and reliability.
- Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
- Collaborated with service advisors to ensure accurate communication of repair needs, resulting in higher customer satisfaction.
Management Assistant
Impact Academy
10.2020 - 06.2021
- Streamlined office operations by implementing efficient systems for file management and document organization.
- Enhanced team productivity with thorough training in company policies, procedures, and software applications.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
Registered Behavioral Technician
Achieve Behavior Partners
05.2020 - 11.2020
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams for comprehensive client care and improved outcomes.
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL08.2020
Skills
- Recordkeeping
- Client Relationships
- Problem solving
- Time management
- Data analysis
- Budget management
- Social Skills Development
- Paperwork Drafting
- Customer Engagement
Timeline
RV Technician
Boondocks Mobile RV Service
06.2021 - 12.2021
Management Assistant
Impact Academy
10.2020 - 06.2021
Registered Behavioral Technician
Achieve Behavior Partners
05.2020 - 11.2020
Bachelor of Science - Health Sciences
University of South Florida
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