Restaurant Waiter
SUGAR CANE
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Jordan Santos
Gazcue,Santo Domingo Este
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Work History
Cash Register Operator
EL COMANDANTE
- Contributed to sales goals by upselling promotional items during the checkout process.
- Enhanced store reputation with attentive service and accurate transaction processing.
Customer Service Manager
MIL Y UNA NOCHE
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
COORPORATE RELATIONS
SAFEONE
- Collaborated with various departments to identify partnership opportunities and coordinate efforts to maximize results.
- Monitored competitor activity to remain informed of potential threats and opportunities within the market landscape.
FAMILY ADVISOR SELLER FUNERAL HOME
BLANDINO
- Developed strong rapport with clients, fostering trust and open communication throughout the advisory process.
- Supported families through crisis situations, coordinating with community agencies for additional assistance.
Education
CORPORATE RELATIONSHIPS -
UNICARIBE
High School Diploma -
CENAPEC
Av. San Martín 14709.2023
Skills
- Reliable
- Food safety awareness
- Guest Relations
- Sales Techniques
- Item promotion
- Adaptable and Flexible
- Cleanliness
- Service Quality
READING
SOME OF THE BOOKS I HAVE READ ARE: Think and Grow Rich, The Art of Selling, 48 Laws of Power, Atomic Habits and Midas Touch.
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
SUGAR CANE
Cash Register Operator
EL COMANDANTE
Customer Service Manager
MIL Y UNA NOCHE
COORPORATE RELATIONS
SAFEONE
FAMILY ADVISOR SELLER FUNERAL HOME
BLANDINO
CORPORATE RELATIONSHIPS -
UNICARIBE
High School Diploma -
CENAPEC
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