Jordan Saravia

Sun Valley,CA

Summary

Proficient Armed Security Officer skilled in strategies for preventing incidents, investigating problems and detailing unauthorized personnel. Offering remarkable work ethic and observation skills. Seeking to bring 12 + years' experience in security to a long-term position at Allied UniversalSecurityServices.

Eagle-eyed Security Guard bringing 12+ years of security experience. Trained in conflict de-escalation strategies, behavior management and defensive tactics. Well-versed in protecting entrances, conducting patrols and monitoring CCTV feeds.

Pragmatic armed supervisor with proven history of supervising, mentoring and delegating tasks for highly effective security teams. Leads with assertive yet empowering leadership style and designs workflow to provide optimal security coverage. Monitors security equipment to proactively address issues and reduce downtime.

Overview

years of professional experience

Work History

Hospital:Armed Security Supervisor

Allied Universal Security Services

Woodland Hills, CA

08.2019 - Current

Conducted daily security assessments and monitored surveillance cameras.
Supervised a team of armed guards and ensured compliance with safety protocols.
Maintained accurate records of incident reports, employee work schedules, and payrolls.
Conducted rounds of hospital premises to ensure safety and security measures were being met.
Monitored and responded promptly to any suspicious activity or emergency situations.
Inspected entrances, exits, and other areas for potential security risks.
Enforced hospital regulations regarding visitors, personnel, and vehicles.
Provided escorts for staff, patients, and visitors as needed.
Maintained a log of incidents such as theft or vandalism.
Documented all security incidents in an incident report form.
Managed access control systems including CCTV surveillance cameras.
Trained new employees on hospital security policies and procedures.
Performed routine patrols throughout the facility grounds or parking lots.
Assisted with crowd control during special events held at the hospital.
Implemented effective strategies to prevent unauthorized access into restricted areas.
Ensured compliance with local laws governing health care facilities' security operations.
Provided friendly and professional assistance to employees, visitors and customers.
Monitored security cameras to identify and respond to suspicious activity.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Deli ASSISTANCE MANGER

Ralphs Grocery

Encino, CA

03.2012 - 05.2019

Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Analyzed customer feedback data to develop action plans for improving services offered.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Trained employees on additional job positions to maintain coverage of roles.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance.
Established and managed yearly budgets of up to $[Amount].

Unarmed Security Guard

American Guard Services

Gardena, CA

05.2008 - 05.2012

Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
Conducted daily security checks of the premises, equipment, and vehicles.
Investigated suspicious activity and reported findings to management.
Enforced store policies and procedures related to customer service, theft prevention, and safety.
Reported any suspicious activities or persons to the appropriate authorities.
Investigated shoplifting incidents by reviewing CCTV footage and conducting interviews with witnesses and suspects.
Greeted customers entering the store while screening for potential shoplifters or trespassers.
Prepared detailed reports of all security-related incidents for management review.
Maintained a visible presence throughout the premises at all times in order to deter criminal activity.
Performed routine checks on staff members' bags upon entry and exit from the premises.
Prepared security reports to document and log theft, accidents and safety violations.
Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
Monitored employees entering and leaving property, inspecting parcels or packages.
Escorted undesirable persons off property to minimize security violations.
Provided friendly and professional assistance to employees, visitors and customers.
Maintained high levels of alertness throughout shifts.
Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.

Skills

Risk Analysis
Crime Prevention

Public Safety
Tactical Operations

Timeline