JORDAN SAVAGE

· Review, organize, and file essential study documents in accordance with company SOPs, ICH-GCP guidelines, and regulatory requirements.

· Partner with Clinical Research Associates (CRAs), Regulatory and Start-Up (RSU), and cross-functional teams to support study feasibility, start-up, maintenance, and closeout activities, including, but not limited to:

· Conduct site outreach to assess investigator interest and site capability for participation in clinical trials.

· Generate and manage Confidential Disclosure Agreements (CDAs) and perform investigator debarment screenings to support feasibility assessments and site selection activities.

· Support site activation through the collection, quality review, tracking, and filing of essential regulatory documentation required for Green Light Activation of Site (GLAS) binders.

· Ensure site activation documentation is complete, compliant, and approved according to study timelines.

· File IRB approvals, distribute and maintain protocol amendment documentation, and update site-specific informed consent forms (ICFs) during maintenance.

· Maintain Trial Master File (eTMF), Veeva, and CTMS records across multiple studies, ensuring accuracy, completeness, and inspection readiness.

· Run and review study reports to identify discrepancies and support ongoing data quality and document compliance efforts.

· Review TMF documentation during study closeout to identify and resolve missing, incorrect, or duplicate records.

· Collaborate with CRAs and investigative sites to obtain outstanding documentation prior to final monitoring visits and study archival activities.

• Dedicated to ensuring a superior experience for Chapel Hill Tennis Club members by catering to their needs and maintaining the club's smooth operation on a daily basis.
• Demonstrating excellent oral and written communication skills while interacting with club members and colleagues, fostering positive relationships and enhancing team collaboration.
• Recruiting, interviewing, and onboarding new team members, ensuring they seamlessly integrate into the organization through comprehensive training.
• Establishing clear expectations and objectives for team members to help achieve the Chapel Hill Tennis Club's goal of providing members with a premier and intimate private club experience.
• Creating and managing the monthly schedule, ensuring optimal staffing and operational efficiency within the organization.
• Conducting monthly inventory assessments of all Pro Shop items, employing meticulous attention to detail and accuracy to maintain precise records of stock levels.
• Placing timely and strategic orders to ensure product availability and meeting customer demands effectively.
• Secured a nearly 42% increase in compensation upon assuming the role of manager, showcasing exceptional performance and recognized leadership abilities.

• Upheld impeccable standards of cleanliness and organization within the Pro Shop, ensuring a visually appealing and customer-friendly environment at all times.
• Entrusted with the sole responsibility of efficiently opening and closing the Pro Shop, demonstrating my reliability, attention to detail, and ability to handle crucial operational tasks independently.
• Proficient in multitasking: answering calls at the front desk, managing the opening and closing procedures for tennis courts, and providing exceptional assistance to members who visit the Pro Shop; Often having to balance these things simultaneously.
• Updating schedules on our Court Reserve system by adding or removing lessons, clinics, and events.
• Oversaw the streamlined intake process for membership dues and various club-related fees, ensuring accurate and timely financial transactions for the benefit of our members and the overall club operation.

• Demonstrated exceptional product knowledge by mastering the complete inventory, including detailed understanding of each product's features and specifications, thus facilitating informed customer interactions.
• Conducted engaging wine tastings, guiding customers to tailored selections that exceeded their expectations, resulting in consistent achievement of or surpassing sales targets.
• Independently managed the opening and closing procedures of the wine booth at both the Raleigh Flea Market and Raleigh Farmers Market, demonstrating self-reliance and organizational acumen.
• Maintained seamless communication with the business owner to ensure consistent supply chain management, guaranteeing a well-stocked and operational booth at all times.
• Verified shift sales with cash count and drawer balancing.