Jordan Scadden
Denver,CO
Summary
Dynamic leader with proven expertise in store operations oversight and personnel development, honed at Starbucks and the University of Northern Colorado. Excelled in recruiting and hiring, enhancing team performance, and streamlining processes for efficiency. Skilled in hourly shift management and adept at analyzing customer feedback to drive improvements.
Overview
7
7
years of professional experience
Work History
Store Manager
Starbucks
Denver, CO
07.2024 - Current
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Established processes to ensure efficient workflow throughout the organization.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Conducted interviews with potential employees in order to assess their skills and qualifications.
Barista Shift Supervisor
Starbucks
Denver, CO
11.2017 - 07.2024
- Managed cash handling procedures, ensuring accuracy in transactions and deposits.
- Coached staff on strategies to enhance performance and improve customer relations.
- Explained goals and expectations required of trainees.
Graduate Assistant
University Of Northern Colorado
Greeley, CO
08.2021 - 05.2023
- Performed administrative duties such as scheduling meetings, preparing reports and maintaining files.
- Provided guidance and assistance to students regarding academic policies and procedures.
- Created fliers and materials, working closely with communications team to promote campus events.
- Researched vendors and locations, organized and purchased supplies for events, coordinated event setup and teardown and liaised between event staff and facilities staff.
Education
MBA - Human Resources Management
University of Northern Colorado
Greeley, CO05-2023
Bachelor of Science - Human Services
University of Northern Colorado
Greeley, CO05-2021
Skills
- Hourly shift management
- Store operations oversight
- Personnel development
- Promotional planning
- Customer feedback analysis
- Recruiting and hiring
Timeline
Store Manager
Starbucks
07.2024 - Current
Graduate Assistant
University Of Northern Colorado
08.2021 - 05.2023
Barista Shift Supervisor
Starbucks
11.2017 - 07.2024
MBA - Human Resources Management
University of Northern Colorado
Bachelor of Science - Human Services
University of Northern Colorado
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