Jordan Schmitt
Hebron,Nebraska
Summary
Dynamic professional with extensive experience at Black Hills Energy, excelling in gas meter installation and compliance. Proven ability to enhance operational safety through effective training and meticulous data analysis. Skilled in heavy machinery operation and adept at fostering strong customer relationships, ensuring accurate service delivery and satisfaction.
Overview
11
11
years of professional experience
Work History
Road Maintenance Worker
State of Nebraska
Hebron, Nebraska
09.2023 - 01.2024
- Conducted regular safety inspections on roads and bridges to identify maintenance needs.
- Operated heavy machinery, including graders and asphalt pavers, for road repair tasks.
- Performed efficient pothole repairs using asphalt and cold patch materials.
- Assisted in traffic control during road work to ensure public safety around crews.
- Utilized various tools such as jackhammers, power saws, compactors, and snowplows for maintenance activities.
- Removed roadside vegetation using both hand tools and powered equipment.
- Cleared ditches by removing sediment and debris from drainage systems.
Meter Technician
Black Hills Energy
Lincoln, Nebraska
12.2018 - 06.2023
- Installed and maintained gas meters for residential and commercial clients, ensuring compliance with safety regulations.
- Conducted regular inspections to verify accurate meter readings and adherence to regulatory standards.
- Responded promptly to customer inquiries regarding meter operations and billing discrepancies.
- Documented all meter installations, repairs, and maintenance activities in the system accurately.
- Trained new technicians on safety protocols and proper handling of equipment to enhance operational safety.
- Utilized handheld devices for efficient data collection and reporting during field operations.
- Updated customer records promptly with details of installations and repair work conducted.
- Investigated customer complaints related to incorrect billing stemming from faulty meter readings.
Patient Access Representative
CHI Health St. Elizabeth
Lincooln, NE
01.2016 - 12.2018
- Obtained complete demographic and financial information through patient interviews and collaboration with physician offices.
- Responded to patient inquiries about services and insurance coverage effectively.
- Collaborated with medical staff to optimize patient flow and enhance service delivery.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Educated patients on necessary documentation and pre-visit requirements clearly.
- Collected co-pays and payments from patients at time of service efficiently.
- Scanned documents into electronic medical records system for accurate data storage.
- Verified insurance coverage for services rendered by facility accurately.
Receptionist
Nebraska Pulmonary Specialties
Lincoln, NE
07.2013 - 07.2014
- Greeted visitors and directed to appropriate personnel for assistance.
- Managed incoming calls, routing inquiries to relevant departments.
- Maintained organized reception area to ensure professional appearance.
- Scheduled and confirmed appointments, coordinating meetings for staff members.
- Efficiently handled mail and package deliveries to streamline operations.
- Utilized office software to manage calendars and maintain accurate records.
- Answered calls, took messages, and transferred calls as needed.
- Processed payments and updated accounts to reflect balance changes.
Education
Associate of Science -
Southeast Community College
Lincoln, Nebraska, NE06-2017
Associate of Arts -
Southeast Community College
Beatrice, NE06-2012
Skills
- Heavy machinery operation
- Gas meter installation
- Data analysis and reporting
- System monitoring and administration
- Network management
References
References available upon request.
Timeline
Road Maintenance Worker
State of Nebraska
09.2023 - 01.2024
Meter Technician
Black Hills Energy
12.2018 - 06.2023
Patient Access Representative
CHI Health St. Elizabeth
01.2016 - 12.2018
Receptionist
Nebraska Pulmonary Specialties
07.2013 - 07.2014
Associate of Science -
Southeast Community College
Associate of Arts -
Southeast Community College
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